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Shottenkirk Hyundai - Service Center

Canton, GA

4.4
550 Reviews

550 Reviews of Shottenkirk Hyundai - Service Center

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July 24, 2024

Very disappointing! Was turned away on my first scheduled appointment. second spot had to leave my car for the $200 diagnostics. No loaner car or shuttle service avai More

by SAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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July 23, 2024

Very helpful and friendly. I appreciate the extra effort Amy Shook put in to help me with the issue I had with my Santa Fe. More

by AHJOY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jul 24, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 21, 2024

Be honest with how long it will take. I dont like being told one thing and waiting more than double the time. More

by RBAUMAISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had service done
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Jul 22, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

July 21, 2024

The service was excellent. I went in for an oil change and tire rotation and waited for my vehicle... even the waiting area was great. More

by MIKE.TARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Report | Print
Jul 22, 2024 -

Shottenkirk Hyundai responded

MIKE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 20, 2024

This was a very pleasant experience. I went in for an oil change and tire rotation. I was in and out and the staff was fast and professional. Also, my salesman Chevi came over to say hel More

by SABRINABRUNDAGE314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chevi Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Shottenkirk Hyundai responded

SABRINA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

July 20, 2024

Amy was my service writer and she was terrific. Very happy with the service I received More

by OFF2HNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Report | Print
Jul 22, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 20, 2024

I had an appointment but waited 3 & 1/2 hours to be told nothing could be done because a part had to be ordered! The issue with my car was told to the Service Tech when the appointment was made so the part More

by adrialanta
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
Report | Print
July 20, 2024

Great service! Took much less time to complete than I expected! Advisor Amy was great! More

by DONNALYNN916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy - service advisor
Report | Print
Jul 22, 2024 -

Shottenkirk Hyundai responded

DONNALYNN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

July 12, 2024

I still haven’t received my new license plate for our new purchase almost a month ago More

by DANTORRENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Charron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Shottenkirk Hyundai responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

June 30, 2024

Our service tech was very helpful to us and explained all we needed to do to keep our car updated. More

by donnawright2299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 04, 2024 -

Shottenkirk Hyundai responded

donna, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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