Shottenkirk Hyundai

Buen trato , no mucha espera. Espera agradable en sitio limpio confortable y seguro. Atención de primera. Espera agradable en sitio limpio confortable y seguro. Atención de primera. More

Amy has always been very accommodating to schedule my service for my convenience, and it has always be ready before or on time service for my convenience, and it has always be ready before or on time More

They was very nice and very friendly. They got me out in a timely manner They got me out in a timely manner More

I brought my car in for a recall repair - there was nothing wrong with the car. The dealership had my car for almost 3 weeks, and representatives (when we could EVER reach someone) were dishonest about nothing wrong with the car. The dealership had my car for almost 3 weeks, and representatives (when we could EVER reach someone) were dishonest about the situation, never clear or honest about what had been done, and never provided any information or details about progress. I feel very confident my car sat in the shop untouched for weeks. We were never kept informed and only received responses after repeated calls/messages. This is very possibly the worst customer service I have ever received. When I was finally able to go pick my car up, the battery was completely dead and the service technician had to jumpstart for me to even leave. I can’t believe that they said the repair was done, but clearly had never even driven the car to make sure everything was in order. Again, very likely the worst customer service experience I’ve ever had. More

I dropped off my car at 3pm the day before my appointment and was picking 2 hours later:) It was one of the best experiences I've had at any service department! They were friendly answered all my questions w and was picking 2 hours later:) It was one of the best experiences I've had at any service department! They were friendly answered all my questions without any eye rolling:) Thank you!! More

Convenient, clean, would prefer to deal with advisor directly vs. a call center. Advisors are helpful & courteous. directly vs. a call center. Advisors are helpful & courteous. More

Great service, they did warranty and recall repairs at no cost while I waited, along with routine maintenance. Another dealer wanted to keep the car for 2 days, which would have been difficult or expensive f cost while I waited, along with routine maintenance. Another dealer wanted to keep the car for 2 days, which would have been difficult or expensive for me, since I live far from the nearest dealer. More

Much better than the last experience I had with their service department. I had a 1 pm appointment for an oil change and tire rotation. I was in and out in an hour. Amy was very efficient and asked if I service department. I had a 1 pm appointment for an oil change and tire rotation. I was in and out in an hour. Amy was very efficient and asked if I had any other questions about the car. She answered one small question and solved a problem for me. More

Great service, fast and reliable work. Multiple appointments available that easily accommodate to my schedule Multiple appointments available that easily accommodate to my schedule More

Great customer service. very friendly and respectful. Amy kept me updated as to the progress of my vehicle very friendly and respectful. Amy kept me updated as to the progress of my vehicle More