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Shottenkirk Hyundai Granbury - Service Center

Granbury, TX

4.9
148 Reviews

148 Reviews of Shottenkirk Hyundai Granbury - Service Center

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June 08, 2025

We purchased our 2024 Hyundai Tucson Limited at Shottenkirk Hyundai Granbury and absolutely love it! The purchase experience was easy and vehicle service has also been great. The staff at the deale More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hudson, Service Advisor
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Jun 09, 2025 -

Shottenkirk Hyundai Granbury responded

Richard, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Granbury!

June 02, 2025

Ryan , the Service Manager was excellent by keeping us informed. They noted we had a new recall and we were able to get it completed while we were there. More

by Kkb8149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Service Manager
Report | Print
Jun 03, 2025 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 24, 2024

Staff friendly and professional. Waiting area comfortable. Outside car area had plenty of options and choices (only came in for an inspection for car sticker tag). Showroom was nice More

by reneelcrenreordray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Roberts
Report | Print
Sep 25, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Granbury!

July 27, 2024

I always receive exceptional service at Shottenkirk Hyundai Granbury. I'm greeted immediately, kept updated on service being performed, and treated curiously. More

by dspringer84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada, Cody Hale
Report | Print
Jul 29, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

June 11, 2024

The new service dept. at Hyundai is so professional! See Ralph. Quality service! Excellence in action! Highly recommend Hyundai. You won’t be disappointed! More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Combest
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Jun 12, 2024 -

Shottenkirk Hyundai Granbury responded

Eileen, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 11, 2024

The experience was personable and staff was very helpful and friendly. I have been to other Hyundai dealerships that have been far less efficient and friendly and was very pleased with my visit. More

by SLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
Report | Print
Jun 12, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Granbury in the future!

May 30, 2024

Best and friendly staff most of them. They will listen to your needs very care fully More

by lnu.kaisar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raily, Brandon Weems, Mark Leet, Mike Daugherty, Makala Yates, Cody Hale
Report | Print
May 31, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Granbury!

May 21, 2024

Great service advisor today, great waiting room, totally pleased with my service there oh yes! More

by cbdavis75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
Report | Print
May 22, 2024 -

Shottenkirk Hyundai Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 11, 2024

I always have an excellent experience with the Shottenkirk Hyundai dealership and their service department. More

by Mary M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hale
Report | Print
May 13, 2024 -

Shottenkirk Hyundai Granbury responded

Mary, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 27, 2024

Jada in the service department was a delight to work with. Services were performed in a timely manner. Parts had to be ordered for a repair to be performed next week. I look forward to working with the More

by randy.d.johnson666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Report | Print
Apr 29, 2024 -

Shottenkirk Hyundai Granbury responded

randy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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