Shottenkirk Hyundai Granbury

I live in Killeen which is a military town. It is really hard to get good deals around here so I decided to try my luck elsewhere. I purchased a 2011 Hyundai Sonata and my salesman was Hal Norman. My experi hard to get good deals around here so I decided to try my luck elsewhere. I purchased a 2011 Hyundai Sonata and my salesman was Hal Norman. My experience at Jerry Durant's Hyundai was one of my best car buying experiences I have ever had. The customer service was excellent. They go above and beyond to please the customer. I dealt with Hal initially through email before meeting him at the dealership. He always answered my emails quickly and made sure to answer each and every question I had. I will make sure to recommend Jerry Durant to my friends and family here in Killeen. Go see Hal if you are in town :) Thanks for everything Hal. Nisha, Mike, and Aiden. More

My husband and I decided we wanted a new Sonata after seeing them on the road and reading up on them. My husband got in touch with Hal via the internet and Hal was very helpful. My husband told Hal w seeing them on the road and reading up on them. My husband got in touch with Hal via the internet and Hal was very helpful. My husband told Hal what we were looking for and Hal had several of them, in the colors we had specified, pulled off to the side for us when we arrived. Hal was very friendly, not only to us, but to our 14 year-old son who had come along with us (and seemed to be more in the way, but Hal never made us feel that way). They had all of the financing worked out before we even arrived, so it made our transaction a very smooth, quick one after our test drive. We wouldn't hesitate to recommend Hal Norman, or Jerry Durant Hyundai to anyone looking for a vehicle. More

My husband and I were in the market for a bigger vehicle. We wanted to trade our Envoy in on a Tahoe. We weren't able to get financing on the one we originally looked at, but we received a phone call the n We wanted to trade our Envoy in on a Tahoe. We weren't able to get financing on the one we originally looked at, but we received a phone call the next couple of days stating they had found one that wouuld work for us. I went to look at it, was very happy, and bought it that day. I appreciate the honesty, and integrity of the people working there. I had a great experience and would recommend Hal, Mark and Matt to anyone looking to buy a new or used vehicle. More

my experience with my salesman was good, but when i got in to the office of the finance man it all went south. he told me so many different stories that i had no idea what i was buying. he told me the w in to the office of the finance man it all went south. he told me so many different stories that i had no idea what i was buying. he told me the warranty was included and when i asked about 1300 dollar charge , he told me it was finance charges . when i left i was very confused. later at home i realised what happened and called to cancell the charge . they agreed to credit my bank note because it had already funded . that was nov. 1 and still no credit .73 days should enough . i dont blame my sales man at all but why do auto dealers all pratice dishonest behavior ? even now i feel i am getting therun a round .they now are sayiny 90 days or more . i could not trust them anymore ' The next day after i wrote this reveiw i was contacted by the manager of the dealership and we have come to a resolve on the issue of the refund ,Matt Hughes is trying to communicate with me which may have been the problem all along . any way it is almost to service my truck and we can start a new relationship. More

The whole experience was great. It took 1.5 hours from walking on the lot to signing contract. Everyone was exceptional. I highly recommend this staff and dealership. I will definitely use them in the walking on the lot to signing contract. Everyone was exceptional. I highly recommend this staff and dealership. I will definitely use them in the future. Everyone had a smile on their face and were extremely helpful. More

I had a terrific buying experience with Jerry Durant Hyundai. This is my fourth Hyundai purchase since 2001 and our first buying experience with Jerry's. Juan was very pleasant and knowledgable of the Hyundai. This is my fourth Hyundai purchase since 2001 and our first buying experience with Jerry's. Juan was very pleasant and knowledgable of the Hyundai product. I appreciated his phone call the following day to make sure everything was going okay with my new car and he was eager to answer any questions I might have. I was even more impressed when he and another employee came to my home when I had been unsuccessful in programming the Homelink feature. Of course they stayed until they got it programmed and working properly. I am happy to report that he and the other employees exceeded my expectations of the car buying experience. I love being able to shop at "home" and to support local businesses! More

The salesman was honest and helpful in every way possible. The finance dept worked diligently to get the best possible interest rate and payments. The purchase was a pleasant experience. I would r possible. The finance dept worked diligently to get the best possible interest rate and payments. The purchase was a pleasant experience. I would recommend this dealer to anyone looking for a new or used car. More

He was very patient with me. It took over 2 mths before I decided which car I wanted. I was slow to respond to his calls/emails but Randy was always friendly and very nice. Everyone I encountered at the deal decided which car I wanted. I was slow to respond to his calls/emails but Randy was always friendly and very nice. Everyone I encountered at the dealership was extremely nice. I didn't feel pressure to make a fast decision. I was offered on several times to take the car overnight or to just drive it for a couple of hours to see if I really liked the car. It seemed that Randy and everyone I met wanted me to be happy with what I purchased. They were not only interested in moving cars off the lot but they wanted my to be happy with the vehicle as well. More

Kenneth was very cordial and helpful. He went out of his way to explain different functions available on the vehicle. At NO time did I feel pressured to buy a car. was The sales manager, Matt Hughes, was v way to explain different functions available on the vehicle. At NO time did I feel pressured to buy a car. was The sales manager, Matt Hughes, was very receptive and reacted in a positive manner when haggling over price to be paid. Having bought many vehicles over my 70 years it was probably the best buying experience I've experienced. I highly recommend the sales personal and dealership. More

Kenneth was very knowledgeable, friendly and available to take us to other Durant dealerships. Matt was also very friendly and accommodating. Both had big smiles every time they saw us. Showroom and everyone take us to other Durant dealerships. Matt was also very friendly and accommodating. Both had big smiles every time they saw us. Showroom and everyone gave it a hometown atmosphere. We were open to suv or car and Kenneth was very patient while we looked at other local dealerships and made up our minds. We'd buy another car there. Great experience, greater price! Love our Santa Fe. More