Shottenkirk Honda of Huntsville - Service Center

Jerry Damson stands behind service work I have bought two new cars from Jerry Damson and also own two used CRVs. We have used the service department at Jerry Damson since 1987--they know Hon I have bought two new cars from Jerry Damson and also own two used CRVs. We have used the service department at Jerry Damson since 1987--they know Hondas. I have always been treated fairly. Jerry Damson even performed some service work for me after the warranty on my Odyssey had expired. The prices are sometimes a little higher than other places, but I just don't have to worry and that is worth the price for me. Although they are all polite, my favorite person in service to speak to is JR Reynolds. He is ALWAYS thoughtful and courteous. More

service review Ethan Hamilton was very professional and courteous. I would recommend Jerry Damson and Ethan to others in the future. I would return to Jerry Damson Ethan Hamilton was very professional and courteous. I would recommend Jerry Damson and Ethan to others in the future. I would return to Jerry Damson for service again. More

Very good service Today I had a flat tire. After receiving an unimaginable assistanthe from a samaritan, I brought my car to Jerry damson. I received a very satisfactor Today I had a flat tire. After receiving an unimaginable assistanthe from a samaritan, I brought my car to Jerry damson. I received a very satisfactory service from Mark. Overall, very good experiences, despite cancellation of trip of the day. More

Great customer service Truly appreciate the customer service provided by Scott Rockett today. He was very welcoming and express a sincere appreciation for my business. Also Truly appreciate the customer service provided by Scott Rockett today. He was very welcoming and express a sincere appreciation for my business. Also, would like to thank Tony for his curteous service in driving me to my office this morning. Keep up the great work! More

inspection of battery From the moment I called was able to bring our CRV the same day, great customer service. I was trilled with Mark Gammell help in inspecting the car a From the moment I called was able to bring our CRV the same day, great customer service. I was trilled with Mark Gammell help in inspecting the car and making sure we left with a smile. More

Honda Always friendly. Always quick to come out to get my car into service. Always explain services and the costs. Never push unwanted or unneeded service. Always friendly. Always quick to come out to get my car into service. Always explain services and the costs. Never push unwanted or unneeded service. Pay a little more but well worth it. And a comfortable waiting room. More

Oil change, TPMS light on All those I spoke with were courteous and friendly. They were honest on what needed work and what didn't. They were able to diagnose problem immediat All those I spoke with were courteous and friendly. They were honest on what needed work and what didn't. They were able to diagnose problem immediately. Only negative is a little pricey on oil change compared to Firestone. More

Excellent service Forrest is my service advisor and he does an excellent job of listening to my concerns, offering solutions, calling to inform me of changes or recomme Forrest is my service advisor and he does an excellent job of listening to my concerns, offering solutions, calling to inform me of changes or recommendations for my service or repairs. I appreciate the attention to detail and professionalism. More

Excellent Service with special care! It was done with special care and concern. The Service manager was personal in his efforts in assisting the customer in identifying the service needs It was done with special care and concern. The Service manager was personal in his efforts in assisting the customer in identifying the service needs and reviewed the planned work in an efficient manner. The wait was very timely and vehicle cleaned and ready as promised. More