Shottenkirk Honda of Huntsville - Service Center
Huntsville, AL
839 Reviews of Shottenkirk Honda of Huntsville - Service Center
Long wait I was promised an hour and a half wait for a service. It took over 3 and a half hours, so I was unable to get the car wash I had paid for in my purch I was promised an hour and a half wait for a service. It took over 3 and a half hours, so I was unable to get the car wash I had paid for in my purchase package. I was charged for an oil change even though I had bought the car wash /oil change package when I bought the car. When I later returned for the car wash it was unsatisfactory. I called the dealership and spoke to their finance manager about getting out of the package contract. He promised to call me back the next day but he did not do so. More
Always Great Service Experience with Scott Rocket Our family has three generations with Hondas all purchased at Damson's. Scott Rocket is our service manager, he has always been friendly, professiona Our family has three generations with Hondas all purchased at Damson's. Scott Rocket is our service manager, he has always been friendly, professional, provided knowledgeable advice and given excellent service. We trust Scott, he has always provided accurate estimates of what the vehicle needs to include cost and when work will be completed. My thanks and compliments also extends to the professionals in the shop. As a Honda owner since 1992, Scott and the service department are a major reason we continue to return to Damson's. Thanks also to Dwight Scales and Micah in sales. More
Still waiting Was quoted a two hour work and I'm still here after five hours. This the worst ever. I hope they can service my faster in near future. Was quoted a two hour work and I'm still here after five hours. This the worst ever. I hope they can service my faster in near future. More
Service They did a great job and it was done quickly. The drivers were amazing and so pleasant and helpful. Everyone I dealt with was friendly and pleasant They did a great job and it was done quickly. The drivers were amazing and so pleasant and helpful. Everyone I dealt with was friendly and pleasant and very helpful. More
Service I love my Acura Service department! I have owned three Acuras and have always taken them to the dealership for maintenance. Even just a simple oil c I love my Acura Service department! I have owned three Acuras and have always taken them to the dealership for maintenance. Even just a simple oil change and tire rotation. I trust my my mechanic and Service advisor there! More
Incredible People/GREAT Experience I have been blessed to have both airbag inflators replaced by Jerry Damson. Forrest Ege is the BEST and I was treated like a queen! I have been blessed to have both airbag inflators replaced by Jerry Damson. Forrest Ege is the BEST and I was treated like a queen! More
Great Customer Service Service department is friendly, knowledgeable, and helpful. And I love that my car always gets washed before its retired to me. Thank you for taking Service department is friendly, knowledgeable, and helpful. And I love that my car always gets washed before its retired to me. Thank you for taking such good care of my Honda. More
Excellent service I have always been very pleased with the service department at Jerry Damson. This past time, Ethan Hamilton helped me and he did a fantastic job. As I have always been very pleased with the service department at Jerry Damson. This past time, Ethan Hamilton helped me and he did a fantastic job. As a woman, it is hard to trust "car people" - I have been lied to several times by other dealerships. Thank you Ethan Hamilton and Jerry Damson for doing such a great job! More
Ethan Hamilton from Jerry Damson Honda Service did and exceptional job on my Honda Accord from drop off to keeping me informed and through pick up. Service exceptional and professional. did and exceptional job on my Honda Accord from drop off to keeping me informed and through pick up. Service exceptional and professional. More
Quick & friendly Mark Gammell was very friendly. Also, the lady in the waiting area was very nice and helpful. The service was done quickly while I waited. Mark Gammell was very friendly. Also, the lady in the waiting area was very nice and helpful. The service was done quickly while I waited. More