Shottenkirk Honda of Huntsville

service review Ethan Hamilton was very professional and courteous. I would recommend Jerry Damson and Ethan to others in the future. I would return to Jerry Damson Ethan Hamilton was very professional and courteous. I would recommend Jerry Damson and Ethan to others in the future. I would return to Jerry Damson for service again. More

Very good service Today I had a flat tire. After receiving an unimaginable assistanthe from a samaritan, I brought my car to Jerry damson. I received a very satisfactor Today I had a flat tire. After receiving an unimaginable assistanthe from a samaritan, I brought my car to Jerry damson. I received a very satisfactory service from Mark. Overall, very good experiences, despite cancellation of trip of the day. More

Great customer service Truly appreciate the customer service provided by Scott Rockett today. He was very welcoming and express a sincere appreciation for my business. Also Truly appreciate the customer service provided by Scott Rockett today. He was very welcoming and express a sincere appreciation for my business. Also, would like to thank Tony for his curteous service in driving me to my office this morning. Keep up the great work! More

inspection of battery From the moment I called was able to bring our CRV the same day, great customer service. I was trilled with Mark Gammell help in inspecting the car a From the moment I called was able to bring our CRV the same day, great customer service. I was trilled with Mark Gammell help in inspecting the car and making sure we left with a smile. More

Honda Always friendly. Always quick to come out to get my car into service. Always explain services and the costs. Never push unwanted or unneeded service. Always friendly. Always quick to come out to get my car into service. Always explain services and the costs. Never push unwanted or unneeded service. Pay a little more but well worth it. And a comfortable waiting room. More

Excellent Service with special care! It was done with special care and concern. The Service manager was personal in his efforts in assisting the customer in identifying the service needs It was done with special care and concern. The Service manager was personal in his efforts in assisting the customer in identifying the service needs and reviewed the planned work in an efficient manner. The wait was very timely and vehicle cleaned and ready as promised. More

Oil change, TPMS light on All those I spoke with were courteous and friendly. They were honest on what needed work and what didn't. They were able to diagnose problem immediat All those I spoke with were courteous and friendly. They were honest on what needed work and what didn't. They were able to diagnose problem immediately. Only negative is a little pricey on oil change compared to Firestone. More

Excellent service Forrest is my service advisor and he does an excellent job of listening to my concerns, offering solutions, calling to inform me of changes or recomme Forrest is my service advisor and he does an excellent job of listening to my concerns, offering solutions, calling to inform me of changes or recommendations for my service or repairs. I appreciate the attention to detail and professionalism. More

Went to Damson knowing what we wanted We went to Damson Honda knowing exactly what we wanted. I had spent a month researching the Urban Crossover Vehicle market. It came down to the Kia So We went to Damson Honda knowing exactly what we wanted. I had spent a month researching the Urban Crossover Vehicle market. It came down to the Kia Soul ! and the HR-V EX. The HR-V in had the multi-angled rear-view camera as well as the Lane Watch system. I had read multiple reviews and watched several video reviews about the HR-V. We pulled onto the Damson lot to see if they had the HR-V my wife wanted. Salesman Richard Cantwell greeted our group (my in-laws accompanied us). Richard was very nice but I didn't give him much of a chance to make his sales pitch. They had the HR-V EX in the beautiful Deep Ocean Pearl color my wife desired. It had most of the options we wanted and as a bonus, it had a sunroof, which we wasn't on our requirement list. We had test drove the HR-V EX previously at a different dealer. We checked over this HR-V and told Richard this was the one for us. He took us inside and wrote up the paperwork. We did not have a trade-in and we paid for the car in full, so no financing was required. Since the HR-V was literally right off of the truck, the car pricing services showed what they were selling for from Honda and that there wasn't any difference between the MSRP and the price being paid because it has no history. I'm sure a determined individual who was willing to drive to different locations could have gotten the HR-V for a few hundred dollars cheaper but we didn't want to spend that kind of time and effort. We were ushered into a different office to sign all of the paperwork to make the sale official. We were offered add-on items like an external paint protection application and then an extended warranty. I know some people hate to be offered such extras but this is how Capitalism works. You can say no, like we did for the paint protection and it is okay. We did want the 8-year, 100,000 mile warranty because the HR-V is a brand new model and has no reliability history. We love Honda but you can always get a car that develops issues after the 3-year, 36,000 warranty ends. If we could have paid for it that day it would have been $849 but we had to wait to make the extra payment so it is $899 and I hope we never have to use it. An accessories specialist took my wife through the technology package on the HR-V. He paired her iPhone with the car's entertainment system called HondaLink. He showed her how to manage the settings. It takes some getting used to but once you work with it for a few days, it begins to make sense. We wanted the door edging but they didn't have the item on that Saturday. We returned on Monday and the service department applied it to all four doors. Everyone was very nice to us during the buying experience. When we came back several employees asked us how we liked the HR-V. We had to leave town on Tuesday and the only optional item we purchased that Damson didn't have in stock was the rear cargo tray. They told us to go to our local Honda dealership here in Metairie, LA to pick it up at our convenience and they would cover it. I went today to Royal Honda of Metairie and they had the cargo tray in stock. They called Damson Honda, who gave them the needed info and I walked out with the tray. Now the sale is complete, we have everything completed and we can say we were satisfied with our buying experience at Damson. More

Professional all the way We knew what type of car and price range we wanted and Sally Wise did a great job finding the car and finalizing the deal without any hassle. It is g We knew what type of car and price range we wanted and Sally Wise did a great job finding the car and finalizing the deal without any hassle. It is great to deal with a professional that is customer focused and not trying to get the "last dollar" to the company bottom line. Sally knows her business, approaches it in a very professional manner, and worked hard to make sure we were completely satisfied. Because of her effort we will be back the next time we are looking for a car and will send our friends her way too. Try Jerry Damson because they work very hard to be a contributing member of the community. And ask for Sally Wise...you'll be glad you did...We were!!! More