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Shottenkirk Honda of Davis - Service Center

Davis, CA

4.7
534 Reviews

534 Reviews of Shottenkirk Honda of Davis - Service Center

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June 09, 2024

I was very pleased with the prompt service and repair to my ignition cyllinder. "Patrick" was excellent and very accommodating and informative as to the nature of the repair and cause of the jammed tumblers More

by WALKERGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratap Chand
Jun 12, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

June 08, 2024

Advisor is always very professional and helpful. He explains everything in detail and follows up with either phone calls or text messages. Work is always completed when promised More

by PATCHAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chand
Jun 12, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

June 07, 2024

Great service fun environment I highly recommend to all looking for a great car experience. More

by GIOVANNETTI
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

June 05, 2024

The 3% credit card fee is very unprofessional, especially for a $4000 service bill! The fee was never clearly conveyed. More

by gosshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schembri
Jun 06, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Davis

June 04, 2024

Love the team that served me. I have known them for 25 years, and they are the best! More

by SMONHEIT74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

June 02, 2024

Great experience but not happy about 3% credit card fee. I used a check to avoid fee. More

by PCRIGGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Davis

June 01, 2024

Despite being told, and checked off, that the transmission fluid had been checked, not 2 days later our car’s transmission overheated while on a family vacation and required us to have the transm More

by ROBMARX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Honda of Davis and ask for one of our managers.

June 01, 2024

Tom and Jennifer were very helpful. I always take my car here because I trust them. More

by KRISTINEWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

KRISTINE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 31, 2024

Tom Edwards was concerned and most helpful in having the front fender protectors repaired. Both left and right protectors had come loose from the fenders. More

by TEDHILLYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

TED, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 31, 2024

Kevin was so accommodating and the rest of the staff as well. I feel so much better getting my gravel guide replaced Thank you. In and out in a hour! More

by JUNEMCDERMID6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 03, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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