Shottenkirk Honda of Davis - Service Center

Tom Edwards and Patrick(Pratap Chand) Made sure that my repairs were done correctly and Patrick kept me well informed on the progress with the repairs . Thank You, Tom and Patrick Sincerely, Roy E. Wr repairs were done correctly and Patrick kept me well informed on the progress with the repairs . Thank You, Tom and Patrick Sincerely, Roy E. Wright More

My "go to" guy still works at this Honda dealership - that's TOM EDWARDS!! Friendly, professional and always helpful - he's why I keep coming back to this dealership. Thanks, Tom, for all your years of that's TOM EDWARDS!! Friendly, professional and always helpful - he's why I keep coming back to this dealership. Thanks, Tom, for all your years of stellar service! More

I would have rated this service higher, but the day after my service was completed the engine light came on. I've tried to reach the service department, but no one ever picked up the call. This is disappoi my service was completed the engine light came on. I've tried to reach the service department, but no one ever picked up the call. This is disappointing since I've been getting my car serviced exclusively at this Honda dealer since I purchased it there in 2004. More

My service rep Jennifer was outstanding and she made sure my service visit went as planned. I really appreciated that she didn't try to upsell me, which I hate. I always do my services at Honda for the paper my service visit went as planned. I really appreciated that she didn't try to upsell me, which I hate. I always do my services at Honda for the paper trail and service guarantee. I am very satisfied More

Called one morning and left message for Jennifer to call back. Never received call back. Called back 2 days later and made an appt for 7:30am. Jennifer had not yet arrived at work. Waited 15 min to check in back. Never received call back. Called back 2 days later and made an appt for 7:30am. Jennifer had not yet arrived at work. Waited 15 min to check in. Finally Tom helped me. Later in day Jennifer left message to call her back re repair work, I called her back and was on hold for 15 min. I will never use Jennifer again for service representative. More

Everyone was polite when I got there with my appointment took my car right in I just don’t understand why it says I’m missing a service from the dealerreader.com took my car right in I just don’t understand why it says I’m missing a service from the dealerreader.com More

Poor service, unfriendly attitude, irresponsible and do not take my problems seriously, the vehicle problems can not be solved, the mechanic can not find out where the problem is, not experienced, low leve not take my problems seriously, the vehicle problems can not be solved, the mechanic can not find out where the problem is, not experienced, low level. Buy a new car market adjustment of 8000 US dollars, do not recommend this dealer, to 0 Star. Too bad More

Outstanding Staff Took my 2018 Honda in for it's first service. I've had three sporadic issues with the car since new. Discussed these with Jennifer Conrad your servi Took my 2018 Honda in for it's first service. I've had three sporadic issues with the car since new. Discussed these with Jennifer Conrad your service advisor. She was extremely helpful and thoroughly explained what was needed and how they would address the problems. Her helpful and friendly attitude makes it a pleasant experience when doing business with Honda. She is a great person and a definite asset to your organization. More

Excellent customer service! At a recent service visit my service technician advised me of the recommended service for my Honda Accord. Luis Velazquez at Shottenkirk Honda was ver At a recent service visit my service technician advised me of the recommended service for my Honda Accord. Luis Velazquez at Shottenkirk Honda was very professional and helpful in assisting me get my car running in tip-top condition. He worked to have Honda and Shottenkirk Honda assist me in getting the starter replaced and having it running like new. I am very grateful for his assistance and for the quality work and service the service department performed on my last visit. I could not be more happy with the work performed. I would highly recommend the Shottenkirk Honda dealer for your next purchase and service. More

Just Excellent! These guys are 1st class all the way!!! I highly recommend this dealership from the purchase of my vehicle to the servicing of it, during the past yea These guys are 1st class all the way!!! I highly recommend this dealership from the purchase of my vehicle to the servicing of it, during the past year. Just a total joy working with the whole staff THANK YOU! Stephen Hughes Sacramento More