Shottenkirk Honda of Davis - Service Center

I had seatbelt recall inspection and parts replaced, in addition to a 20,000 mile service which revealed a weak (original) battery. So relieved to have this replaced proactively. Car wash provided greatl addition to a 20,000 mile service which revealed a weak (original) battery. So relieved to have this replaced proactively. Car wash provided greatly needed and appreciated. More

I’m grateful for the kindness and professionalism I have experienced at Shottenkirk Honda of Davis. experienced at Shottenkirk Honda of Davis. More

I have been coming to this service center for 25 years. I have bought three different Hondas here. I have always been treated very respectfully, everything is explained to me and I totally trust all the e I have bought three different Hondas here. I have always been treated very respectfully, everything is explained to me and I totally trust all the employees who have worked on my cars. I would recommend the service center to my friends More

There was a question about what exactly would need to be done - replace the top of the passenger side outer mirror or replace the entire mirror. As it turned out, the entire mirror needed to be replaced. done - replace the top of the passenger side outer mirror or replace the entire mirror. As it turned out, the entire mirror needed to be replaced. However, I was not advised that this would need to be done until after the work was completed. Had I been advised of this, I would have asked that it be checked if this was covered under my extended warranty. As a result, I was told to check with the warranty company. I was advised by the representative of the warranty company that in order to know it the work was covered, they would have needed information from Shottenkirk Hoda as to the reasons the entire mirror needed to be replaced (I was told by SH that the mechanism for adjusting the mirror was broken), and the insurance company would have required documentation such as pictures. They could not reimburse me after the fact. As a result, I had a bill of almost $600. I am very unhappy about this and will be calling SH to speak with the manager. More

Always can depend on them to do whatever needs to be done and do it well! and do it well! More

The customer service was, as it always is, fantastic. It is also nice to see familiar faces each time we come in. Keep up the great work. It is also nice to see familiar faces each time we come in. Keep up the great work. More

As always, excellent service, friendly and efficient staff. I've been very.loyal as a result. staff. I've been very.loyal as a result. More

Walker is very good at what he does. He is efficient but also thorough. He made the trip to Honda all worth it. He is much better than other service advisors there. He is efficient but also thorough. He made the trip to Honda all worth it. He is much better than other service advisors there. More

Maintenance and repairs always done efficiently. Service advisors and staff are always helpful and courteous. I've had work done by this dealership since about 2OO6 and never been disappointed. I Service advisors and staff are always helpful and courteous. I've had work done by this dealership since about 2OO6 and never been disappointed. I think the costs for work are fair. More

The wrong part was ordered so we had to leave our car overnight and it was ridiculously expensive for a replacement of an end cap on the door handle. overnight and it was ridiculously expensive for a replacement of an end cap on the door handle. More