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Shottenkirk Honda of Davis - Service Center

Davis, CA

4.7
534 Reviews

534 Reviews of Shottenkirk Honda of Davis - Service Center

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September 15, 2024

Service appointment was made one week ahead of time for waiting while being serviced. When I arrived the service technician inside said they would not have it ready until the end of day . I asked why whe More

by JGH.RMC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chand
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 15, 2024

Your service department is EXCELLENT! !! I dealt mostly with Jennifer (a little bit from Tom) and they are outstanding! More

by LINDABXO145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 14, 2024

It is still a hazard to drive since the issue was not resolved. My windshield and windows did not have the stains removed. More

by gsandym7
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Asport
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Andradez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Edwards
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Honda of Davis and ask for one of our managers.

September 13, 2024

Staff is very knowledgeable and accommodating to my questions. He is very friendly and took care of my car. Great service. More

by KARENENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the Service Dept.
Sep 13, 2024 -

Shottenkirk Honda of Davis responded

KAREN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

September 10, 2024

Great customer service. Very professional and prompt with service. Follow up after service was also appreciated More

by PATCHAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

September 05, 2024

Staff is friendly and helpful. Explained all charges, and presented multiple options. Hassle-free and efficient. More

by GOSTACYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 06, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

September 03, 2024

Jennifer went above and beyond to help me with our service appt. When Honda did not have the part in she also arranged for us to get the additional service done around my work schedule. Thank you for More

by KMOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 01, 2024

The people were nice. It wasn't obvious what to do when you drove up. I had to go back the same day to get my tire pressure fixed. More

by DUVALSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Conrad
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Schembri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chand
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Davis

August 29, 2024

Great staff. They did what they said they would. They were transparent with the costs. More

by BOOSTHUYSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Davis in the future!

August 28, 2024

They do a great job, also they have great people to work with you will be happy ... More

by SUSANCLEANINGOFFICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis !

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