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Shottenkirk Honda of Davis - Service Center

Davis, CA

4.7
534 Reviews

534 Reviews of Shottenkirk Honda of Davis - Service Center

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March 13, 2024

I find that it is somewhat convenient to schedule appointments. The waiting room is comfortable and the amenities provided are much appreciated. More

by EDIE.ALOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer - 5 stars
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Mar 14, 2024 -

Shottenkirk Honda of Davis responded

EDIE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Davis!

March 12, 2024

Everyone was very helpful and courteous. We were especially delighted the our Honda came back washed and vacuumed. Thank you. More

by GLADIM33
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Mar 13, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 11, 2024

Kevin was my service adviser and he was great, always keeping me informed about my car's progress. More

by LOUIEFAMILY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Shottenkirk Honda of Davis responded

LOUIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 08, 2024

Fast, efficient service. The scheduling, the time it was going to take, and the cost , were exactly what I was told. Polite, respectful employees. Clean, comfortable waiting More

by CDUFERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick?
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Mar 08, 2024 -

Shottenkirk Honda of Davis responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

March 08, 2024

Kevin was clear explaining any work done to my car. He respected my work hours for reaching out, and offered a free shuttle back and forward. I even got the teacher discount :) More

by DIAZOLGALU
Recommend Dealer
Yes
Employees Worked With
Kevin
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Mar 08, 2024 -

Shottenkirk Honda of Davis responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Davis. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 07, 2024

Words words words words words words words words words words words words words words words More

by BRIANTANCZOS
Recommend Dealer
Yes
Employees Worked With
There’s more than 1 person working in service department
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Mar 07, 2024 -

Shottenkirk Honda of Davis responded

BRIAN, thank you for sharing your experience with us. We appreciate your feedback!

March 06, 2024

Jennifer is always pleasant and efficient. Thanks for helping, Jennifer; I always enjoy seeing you! More

by ANGIENUCCITELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Mar 07, 2024 -

Shottenkirk Honda of Davis responded

ANGIE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

March 06, 2024

No Pricing available from scheduling assistant. Technical knowledge is low. Very unsatisfying Always better to talk to the people at the service desk. More

by MICHAEL_PADDY
Recommend Dealer
No
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Shottenkirk Honda of Davis responded

MICHAEL, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 530-421-1981 and ask for one of our managers.

March 05, 2024

All staff are the best, very professional and knowledgeable and kind! Very good customer service! More

by RALPHMARIAFINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Mar 06, 2024 -

Shottenkirk Honda of Davis responded

RALPH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Davis!

March 05, 2024

The service advisor who helped me was very professional and pleasant. Answered my questions in a clear way. More

by JULIA.LUTCH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Shottenkirk Honda of Davis responded

JULIA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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