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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 15, 2023

Jordan was very helpful listening to the issues that I had with my new Honda Pilot Elite, 2023 model. More

by SHERRY_WATROUS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Sep 17, 2023 -

Shottenkirk Honda of Cartersville responded

Sherry, Thank you so much for your excellent review! We are so glad that Jordan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Congratulations on your new 2023 Honda Pilot! Please don't hesitate to reach out if you need anything else.

September 15, 2023

I just went in for an oil change. Appointment was scheduled. I was immediately assisted Service writer was friendly More

by JEANIECLCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Shottenkirk Honda of Cartersville responded

Jeanie, Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

September 14, 2023

The workers at Honda were fast and great. I’ll definitely be back to get my car serviced More

by THEREF5K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Sep 15, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2023

Wonderful people great service every time I have been there it has been a pleasure! Thank you to all! More

by jonesshannon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Amos
Report | Print
Sep 15, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Shannon, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 14, 2023

John Heaton has always been thorough and informative when I have had my Honda Pilot in for service. More

by pamelacnorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
Report | Print
Sep 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business, Pamela, and hope to see you again soon!

September 13, 2023

My car was having mechanical issues. I took it into the dealership and they were able to quickly determine what the issue was and get the parts ordered to fix it. More

by UGAFAN30121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

September 13, 2023

Jordan was great to work with and kept in touch the whole time. The technician caught a couple of problems and was able to fix them the same day. A really great team. More

by CBOYLE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 12, 2023

I worked with Ronald and he was helpful and polite. He told me a ready time of an hour to hour and a half and my car was ready in 40 mins. I was very satisfied. More

by april taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Ronald and our team. We're glad to hear we delivered such a great experience!

September 12, 2023

Awesome service. My car was fixed and ready in a timely manner. Thank you all in the service department. More

by Gwelch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

September 12, 2023

What I don’t like is a few days after the service I get a coupon for the same service that will be out of date for my next service. Thanks More

by HARRISOUTDOORS
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
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Sep 13, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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