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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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September 22, 2023

I was kept up-to-date and informed throughout my visit. The service I received was excellent. More

by AGEPFERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Sep 23, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2023

The staff was extremely courteous and polite. I’ll work was done expertly and timely. More

by hmoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Sep 23, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

September 21, 2023

I chose your dealership after years of being a Hennessey Honda faithful because I learned Kevin Etters was at your place. I trust him and will continue to do so. More

by Hulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
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Sep 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 20, 2023

Getting my 0il change was great and in an acceptable time. The service tech was very professional More

by LYNNEHARDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Lynne, please let us know.

September 19, 2023

Ginger is the best! Very helpful & friendly explains and goes over everything about your car needs More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Sep 19, 2023 -

Shottenkirk Honda of Cartersville responded

Jack, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ginger met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

September 19, 2023

Fast, friendly service especially for a Saturday morning. Great folks who listen to their customer and work to address any concerns. More

by dmcgill87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Sep 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that Angie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2023

I booked an appointment two weeks out for an oil change. Got to the appointment 15 minutes early and it took 3 hours to complete an oil change and tire rotation. When I asked, they said it was because they More

by jonathancaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Sep 23, 2023 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 19, 2023

Service department mr Kevin is very helpful person. He is taking very personally take care of our vehicle More

by HARESHMPAREKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 20, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Kevin here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

September 19, 2023

My first experience purchasing a car and Shottenkirk (TL) did not disappoint. Love my purchase! Returned for my first service appointment with Kevin and I was in and out. Fast and friendly service. Would def More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Etters - 5 stars
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Sep 20, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Ashley, for your business and this review. We're happy to hear that Kevin and our team were able to serve you and demonstrate our commitment to excellent service. Please let us know if there is anything we can assist you with in the future.

September 17, 2023

First of all I can say they are nice and do a great job everytime.I come here all the time since I bought my car there in 2016 for a oil change. More

by CHRISTINEHARRIS3354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Sep 17, 2023 -

Shottenkirk Honda of Cartersville responded

Christine, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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