Shottenkirk Honda of Cartersville - Service Center

When I dropped off my car for an oil change, I asked them to check my tire because I was having to add air about once a week. When I went back to pick up my car, they told me they couldn't find anything wron to check my tire because I was having to add air about once a week. When I went back to pick up my car, they told me they couldn't find anything wrong with the tire. I took my car to the tire store I always use and they found a nail! Also, they didn't bother rotating my tires because they said I was due a new set. Not impressed.... More

Location, condition, quality of work in a timely manner. I moved my service business to Shottenkirk from Hennessy of Woodstock to follow Kevin Etter my professional service advisor. It’s important to know y I moved my service business to Shottenkirk from Hennessy of Woodstock to follow Kevin Etter my professional service advisor. It’s important to know your dealing with a knowledgeable polite person. More

The response I get at Cartersville Honda is always professional and polite. They let me know of course of their recommended services some which I choose to do myself to keep the cost done and others professional and polite. They let me know of course of their recommended services some which I choose to do myself to keep the cost done and others they need to do. Would recommend them as a place to definitely get those hard only Honda jobs done. More

The people are pleasant, the waiting room was clean not working soft drink machine though working soft drink machine though More

I waited there for 4 hours just for oil change. I was told they are waiting for part after 3 hours and then I can take my car if I don't want to get my oil changed after waiting 3 hours. I was told they are waiting for part after 3 hours and then I can take my car if I don't want to get my oil changed after waiting 3 hours. More

Great service, fast and reliable easy to schedule excellent service would definitely recommend Great job schedule excellent service would definitely recommend Great job More

Jordan was great to work with! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! It was easy to set the appt and very quick and easy to drop the car off at the service area. I will be a repeat customer! More

Scheduling the service was very easy, I loved the app set up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it to up and communication from the service dept. However, I was told the service would take 45 minutes for a simple tire rotation and oil change and it took one and a half hours to get out of the building. I watched the process through the service glass that shows the entire maintenance bay, and I was frustrated. The mechanics move like they're stuck in molasses, they chipped my hub caps, dropped my splash shield on the ground from above shoulder height, and spent more time joking and talking than working on my vehicle. When the service dept. tech told me I needed a new battery, transmission fluid service, and fuel service, I can only take them as seriously as they're taking their own job, which is very little. I'll be finishing out the service contract that I prepaid with them, but I'll probably find another service shop once completed. More

Ginger kept me updated on my part as it was on back order. She let me know when it came in. Told me if I went into labor early that not to worry my part when it came in would be their waiting when I go order. She let me know when it came in. Told me if I went into labor early that not to worry my part when it came in would be their waiting when I got the chance to have it put in. Helped me find my latch system for my daughter’s car seat. More

The service is always fast, the dealership is clean, and the prices are reasonable. They do all my service. the prices are reasonable. They do all my service. More