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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 11, 2023

Gary and Angie were both very helpful. Service was completed before promised and they even washes my car! More

by APBNCAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Nov 12, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gary and Angie here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2023

I was greeted right when I walked in and was helped with fast and excellent service. More

by LOONEYSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Nov 11, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

November 10, 2023

Bob Corley is an excellent salesman, I've purchased 3 cars from him. Jordan was great and kept me informed on status of car. More

by MBB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Jordan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

November 09, 2023

We came in for regular maintenance and Ginger was our service adviser. She told us what needed to be done and helped us select what was needed but didn't tell us that even though we have paid for the coa More

by watk1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Nov 09, 2023 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Ginger can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 08, 2023

I received a recall on my truck, 2017 Honda ridgeline and I talked with Kevin Etters and schedule my appointment with him. He was wonderful to work with. He told me upfront what to expect and he followed thr More

by Karenl1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Nov 09, 2023 -

Shottenkirk Honda of Cartersville responded

Karen, We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 08, 2023

The service rendered was done in a timely fashion and shuttle was provided while we waited. More

by HLWISE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed. Can’t remember name.
Nov 09, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

November 08, 2023

Jordan is always a pleasure to deal with. She is very helpful and explains things in detail. More

by DAVIDSANDERS151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 08, 2023

In and out in less then 45 minutes, cheapest oil change around town these days More

by GARMON1990
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tyler and don't hesitate to let us know if we can be of further assistance.

November 07, 2023

Definitely made a bad situation so much better & eased my mind! Service we quick. Thank you! More

by KIMLIND1030
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kim, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 07, 2023

Had a major tune up done & from checking in the car to all the communication to keep me updated on the progress was outstanding! More

by DAWGSAREGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Nov 08, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ginger and our team, and we look forward to working with you again.

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