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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 23, 2023

It took a little longer, but that’s about it. Everybody was very nice and pleasant. More

by CELAINE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 23, 2023

Ginger AND the crew working that day are Miracle workers!!! I had somewhere to go for the holidays and they were able to help me in that unexpected moment. More

by KAMRI1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Nov 26, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2023

Jordan has helped us twice now and each time she has been very professional and personal. Every dealership needs more people like her. Thanks. See you in 5,000 miles. More

by MATT.SHIELDS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Shottenkirk Honda of Cartersville responded

Matt, thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2023

Experience was fine. They handled the service well enough in a matter of time. Nothing to complain about. More

by Morton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 17, 2023

Always a stellar service at Shottenkirk! Ginger takes great care to explain what services are important and needed - she's kind, informative, and efficient with my vehicle! More

by EMILYRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Nov 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Ginger is always able to help, Emily, and we hope to see you again!

November 17, 2023

Quickly everyone greeted me at my car and consulted with me on my car service. Angie was great. She provided some great advice. More

by DPHORAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Nov 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear Angie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 16, 2023

They were very professional and the service was done in a timely manner. The courier service rep was very friendly also. More

by TPH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2023

One small item, if you tell your customer that an inspection of your car was done, then go over that inspection with customer before they leave. Don't tell them after they've gone home and never kne More

by vscaldwell91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for your feedback on your recent visit to our dealership. We are very happy to have worked with you and look forward to your next visit.

November 16, 2023

they always keep thier appointments They often start early and always finish quickly. they are always pleasant More

by HBROWN1121
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ellers
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Nov 16, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 16, 2023

Ginger was very friendly and helpful in answering our questions and concerns. Also helped in a very quick matter. Thanks More

by T.LITTLE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Report | Print
Nov 17, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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