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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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December 03, 2023

Very professional and courteous Kept me updated every step of the process. Great experience. Would definitely use again. More

by angelahinescaglianone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Dec 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

December 03, 2023

I always use y'all for my service I had my alignment done it doesn't seem right I made a appointment to get it rechecked and the advisor didn't won't to recheck it More

by MAR1975WALL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the name
Report | Print
Dec 07, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 02, 2023

amazing! super sweet and explained everything well, made the entire process very easy! definitely will go back More

by maddiebolin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Dec 02, 2023 -

Shottenkirk Honda of Cartersville responded

Maddie, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

December 02, 2023

The staff is always so accommodating and I feel very comfortable while I wait on my vehicle More

by cable1895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Dec 04, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2023

Service team was friendly and professional. Service was performed as requested. I will definitely return. More

by Cat Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everette Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Dec 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

December 01, 2023

The service advisors were nice and helpful. The service was completed as promised.. We will use them again. More

by LynFoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Report | Print
Dec 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Lyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2023

Very good. brought car to dealer for oil change. Very fast and helpful. will use again. More

by B_MISSIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
Report | Print
Dec 02, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2023

Made appt. On phone arrived at schedule time rep was busy amother rep stepped in to get it started then passed off to original rep went smooth everyone was extr More

by HARRIS.DARYL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Dec 02, 2023 -

Shottenkirk Honda of Cartersville responded

Daryl, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2023

The service provided was excellent, and my service advisor, Ginger, was very professional and ensured that I was taken care of. More

by MYERSMEGANF1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Nov 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much, Megan, for your excellent review! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2023

We had an excellent experience. Angie went above and beyond in assisting us. Great job and thank you Angie as well as Shottenkirk Honda for a good experience. More

by HEENA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Nov 30, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Angie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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