Shottenkirk Honda of Cartersville - Service Center

Angie is thorough, polite, and respectful . Gave status on car service, letting me know why there was a delay. Offered discount for unexpected delay. Gave status on car service, letting me know why there was a delay. Offered discount for unexpected delay. More

Service done on time and pleased with how everything was handled. Will come back again. handled. Will come back again. More

Great service, very helpful and quick! ! Kevin was great. Thank you again for your time and attention. ! Kevin was great. Thank you again for your time and attention. More

From start to finish, shottenkirk honda surpassed all my expectations. Starting with the young lady who wrote me up, Ginger. I was in for routine maintenance but alerted Ginger to a steering issue I was hav expectations. Starting with the young lady who wrote me up, Ginger. I was in for routine maintenance but alerted Ginger to a steering issue I was having. She consulted with the mechanic who confirmed the problem. Ginger told me parts would be ordered and she contacted me as soon as parts arrived. She scheduled the work and arranged for a loaner car for me. Work was completed on time and I am very pleased with the results. Again, it was Ginger who represented Shottenkirk so well and I am very grateful to her. More

Great customer service! ! Friendly staff that hold many talents. I had the pleasure of being helped by Jordan Waters who was super sweet, but then Johnathan Miller was kind e ! Friendly staff that hold many talents. I had the pleasure of being helped by Jordan Waters who was super sweet, but then Johnathan Miller was kind enough to serenade me with Christmas songs!! Love this place!! 😂 only trust them with your car!!! This isn’t my first time using them for maintenance. They have always taken good care of me. I will be returning for all my future maintenance. More

We come to this dealership because of Kevin Etters! He is an absolutely fabulous service advisor! He is an absolutely fabulous service advisor! More

Nice service people. Did not have to wait long and clean waiting area. Nice job. Did not have to wait long and clean waiting area. Nice job. More

Angie is amazing. She's been my parents service advisor for years. She always listens to any of our concerns and makes sure to check for everything. While it's a di She's been my parents service advisor for years. She always listens to any of our concerns and makes sure to check for everything. While it's a distance away, we feel that we get the best and reliable service from there. Angie is wonderful and make sure to explain things and what needs to be done at the time of service. More

Was going to give me the car back without aligning the front in. Says they will align front in and call me to tell me it’s ready. I go pick car up and the steering wheel is off center. Now I have to take front in. Says they will align front in and call me to tell me it’s ready. I go pick car up and the steering wheel is off center. Now I have to take time off from work to bring it back so they can fix the steering wheel from the alignment. More

I can’t believe you charge almost $400 to realign a sensor. No parts at all, all labor. My next car won’t be a Honda. sensor. No parts at all, all labor. My next car won’t be a Honda. More