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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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December 27, 2023

The team is always helpful . I always work with Ginger and she keeps me updated while I’m waiting and also lets me know what else needs to be fixed on my car . More

by DIAMONDD3315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2023

The service was very good and thorough. It took a couple of hours, bit that was fine, as I was expecting it. More

by SDBLANK2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
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Dec 28, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

December 25, 2023

Angie is phenomenal. She always is proactive and gives us the best advice. we will continue to bring our vehicles to schotenkirk. More

by WIEDETZ
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angie, and we look forward to working with you again.

December 23, 2023

Service was great! Had my truck ready when promised and gave me phone call and text updates along the way. More

by lajeanwes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

December 23, 2023

The service attendant was courteous and professional. He went through everything they would do and cost ahead of time. More

by renee.lamb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get the name unfortunately
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Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

December 23, 2023

Great personnel and customer service. I recommend this Honda dealership very highly. Keep up the outstanding service More

by LOUKY3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 22, 2023

Great communication, great customer service, great quality of service completed! I highly recommend the service department! More

by PINK52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the five-star rating for our service department! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

December 22, 2023

Great service and communication about the work being done and the pricing. Will continue to use Shottenkirk. More

by RBELVO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 22, 2023

Great service and very friendly staff. Got me right in for service even though it was late in the day. More

by DUANE.GUNKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Dec 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

December 21, 2023

My service at shottenkirk was quick and easy. I made an appointment the morning of, brought my car in and was finished within the hour. More

by KENDRA.ROACH1332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department, Kendra! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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