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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 11, 2024

Love my Shottenkirk Service Team! I bring all my vehicle here. Also, I recommend them to my co-workers More

by BWWSHAY1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2024

Service was quick and efficient. Service advisor was very helpful and knowledgeable about services provided. Great experience More

by AGIBBSJSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jan 11, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

January 09, 2024

Very kind and professional service department. Jordan and Ginger are wonderful to work with and are great communicators! More

by FWMANUEL98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Jordan, Ginger, and our team. We're glad to hear we delivered such a great experience!

January 09, 2024

Pleasant experience! made an appointment via the Honda Link app. Took me in right at arrival and had the requested work and recall work done in less than quoted time. More

by rhchance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

January 09, 2024

Took an hour and a half for an oil change. could do it myself in 30 minutes. work on time and efficiency. More

by LAYLAY0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Report | Print
Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 09, 2024

They were awesome. They were friendly, professional and efficient. My car was finished in estimated/quoted time. More

by JUSTINMILLER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

Justin, Thank you so much for your excellent review! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2024

Customer service is always top notch. I have never had a bad experience with customer service More

by MELISSAJOHNSON.CCDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our team, Melissa! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 08, 2024

Jordan went above and beyond and communicating to me about the service requirements of my Honda. She scheduled me quickly and the service went without a problem. I also had a good warranty experience as More

by waynesnow8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2024

Excellent customer service. Constant communication while my car being serviced. Quick maintenance & I greatly appreciated the ride to and from work. More

by BLACOB444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jan 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

January 05, 2024

Great job, quick. We had the inspection fee waived because the issue was a simple solution of clicking the eco button. The recall was also addressed perfectly. We were More

by RODRIGUEZ1MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department team.
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Jan 07, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Maria, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

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