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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 24, 2024

Fantastic service! Nice service staff. Showroom is beautiful. I love my Honda. I’ll buy my next one from there. More

by CAROLBARRENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Jan 24, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Carol. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville!

January 23, 2024

The staff, service, and environment are outstanding. My only issue came from Honda. Shottenkirk did everything possible to resolve my problem. Unfortunately, the fix took hours to complete. More

by XANITHARN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Gunnels
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Jan 23, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2024

Everyone was very helpful and nice. Only complaint i had to wait an hour and fifteen minutes for a 10 minute oil change. More

by BRANDIBREWER651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Shottenkirk Honda of Cartersville responded

We appreciate your business, Brandi, and we apologize for the long wait and any inconvenience caused by us. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you for your feedback!

January 20, 2024

Dealership was friendly and very easy to work with while purchasing our Odyssey. Drew was such a a great salesman and helped us get a good deal. He's been very helpful since our purchase making sure we had More

by NASTEIN23
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich
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Jan 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2024

Professional & Kind service. Speedy service -I did not have appointment- I was in & out in no time. More

by 11DIVINEORDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jan 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 18, 2024

I had my front brakes done on my ‘08 Honda pilot and couldn’t be happier. Everyone was friendly and the car has never driven better. It actually stop now More

by RICHARD.N.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Richard, and don't hesitate to let us know if we can be of further assistance.

January 18, 2024

The service was prompt, comfortable, and informative! The representative was very attentive. Overall great experience. I would and do recommend Shottenkirk to my friends. More

by DBURTZ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jan 18, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

January 18, 2024

Ran late for my appointment due to traftic and was seen right away. Pleasant representative and thorough More

by SJWELLS3573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jan 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

January 18, 2024

The service reps are always so great to me when I come in to get my car serviced More

by EVROOMAN1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

January 18, 2024

I have been getting my vehicles serviced at Shottenkirk for 15+ years! Angie is always awesome!!! More

by KELLEYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Report | Print
Jan 19, 2024 -

Shottenkirk Honda of Cartersville responded

Kelley, It's great to hear that Angie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

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