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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 28, 2024

Quality of service and service techs is diminishing. Multipoint inspection was inaccurate. Service tech did not effectively communicate with me. Unsatisfactory. More

by CRAIGNLYNN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Non of these people were my service tech.
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Feb 01, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 27, 2024

Angie took care of me right away and with no problems! She gave me the correct estimate in how long i would be at the dealership. The service was great. More

by STEPHCASTANEDA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jan 28, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Angie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2024

Kevin was very helpful in telling me my options on the service I needed on my car More

by MARICK43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin etters
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Jan 28, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kevin here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 27, 2024

Very professional and helpful. The work was done promptly. We appreciated the shuttle service to lunch. More

by RDAVISSOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jan 28, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2024

Excellent people, excellent service, excellent company, excellent environment, speedy and outstanding execution, caring attitude to concerns More

by MUHAMMADASDULLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Bernie Black, Kevin Dowdy
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Jan 28, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

January 24, 2024

Very polite. Very detailed. When I had to come back because of my check engine light the service was top notch. More

by CRAIG_PITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Craig, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2024

Dealer is the right place to go for oil changes, brake work to get done. More

by JEFFREYA.LIGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Jeffrey, Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. Emily and our service team appreciate your business and hope to see you again soon!

January 24, 2024

Ginger and staff are very professional, courteous and knowledgeable. I feel like I am in very good hands. More

by cathytague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Cathy, Thank you for taking the time to share your thoughts on working with Ginger and our team. We're glad to hear we delivered such a great experience!

January 24, 2024

Ginger is a terrific service writer. The people that I have talked to at Shottenkirk have all been extremely pleasant. Great store. More

by bill82351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Report | Print
Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Bill, Thank you! Ginger and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

January 24, 2024

Great service! Pleasant experience. I drive all the way to Cartersville for my service because of it. Thanks Ginger! More

by JCKC5
Recommend Dealer
Yes
Employees Worked With
Ginger in service
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Ginger and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

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