Shottenkirk Honda of Cartersville - Service Center

Very professional. They have the best service. Everyone there is kind. I’ll be going back there. They have the best service. Everyone there is kind. I’ll be going back there. More

Your svc dept. pulled my tire that had 2 nails close together, said my tire was not repairable. I chose not to buy your re-placement tire,-- was too high. They put pulled my tire that had 2 nails close together, said my tire was not repairable. I chose not to buy your re-placement tire,-- was too high. They put tire back on, overinflated, it worked, got me to Discount tire. No complaint. Thanks to all for the assistance! More

I called three days before and made an appointment For 10:00. We got there around 9:45. They took my Information. They started on my car and was finished by 11:15. Everything was great. Don 10:00. We got there around 9:45. They took my Information. They started on my car and was finished by 11:15. Everything was great. Don More

Jordan always takes good care of me and my three vehicles. No issues this time either. vehicles. No issues this time either. More

I came into my 09-07-2022 service appointment to have a problem with our side doors checked out and they said they couldn't reproduce the problem. The warranty expired not long afterwards. But even withi problem with our side doors checked out and they said they couldn't reproduce the problem. The warranty expired not long afterwards. But even within a week or so after the appointment, I kept having problems with the doors and have ever since then (now 02-08-2024). All I needed was a cold, wet (dewey) morning and the problem was there for both side doors. Same circumstances today will almost always produce the problem. It didn't seem like they tried that hard to see what the problem was. I certainly do not plan on buying another Honda. My Toyota Sienna was largely okay for 15 years before I finally sold it. If Tesla produced a minivan, I would be all over it. More

I always get excellent service at the very lease minimal wait time. Great group of people on your team that work there. wait time. Great group of people on your team that work there. More

Kevin was great, very nice friendly and helpful. I did have to wait a little bit but it was for a recall and they were all so nice I didn’t mind the wail I did have to wait a little bit but it was for a recall and they were all so nice I didn’t mind the wail More

Excellent Service and excellent communication during the time that it took to complete everything that was on the work order. time that it took to complete everything that was on the work order. More

Ginger was great, helped me with warranty and advocated for me. Always have good service here. for me. Always have good service here. More

Every person who spoke to me was kind and helpful. I was also able to work quietly while I waited. Thank you! I was also able to work quietly while I waited. Thank you! More