Shottenkirk Honda of Cartersville - Service Center

Angie kept me informed of progress. She clearly explained the work to be done and the cost. She clearly explained the work to be done and the cost. More

I dont have any complaints about the actual work being done to the car but there are a few people in the service dept who dont give me great confidence. I went in for an oil change and when I checked in i done to the car but there are a few people in the service dept who dont give me great confidence. I went in for an oil change and when I checked in it was recommended that I have some other services. I had actually had those services done in November. I feel like sometimes people just tell you that the car needs something without looking to see if its been done. I told Ginger I needed the car back by a certain time and was told it should only take 1-1.5 hours to complete. At the 2.5 hour mark I went to check on the car because I had been given no updates. I was able to check out with a different service rep. and Jordan was very helpful and friendly. More

Richie was very helpful and reassuring. So much so, I bought another car while my first one was getting serviced!! So much so, I bought another car while my first one was getting serviced!! More

Angie is awesome! Helpful, friendly and professional. She embodies service with a smile. Thanks Angie! Helpful, friendly and professional. She embodies service with a smile. Thanks Angie! More

Shottenkirk Honda is always A+, top shelf customer service in EVERY department. Tyler was very aware and courteous about the value of my time. He made sure I had all of the amenities required to be ab service in EVERY department. Tyler was very aware and courteous about the value of my time. He made sure I had all of the amenities required to be able to work while I waited for my vehicle. Everyone in the service department was super helpful and kind. More

Kevin and the Service Team took care of the recall replacement and I appreciate the professionalism and courtesy they always show me. replacement and I appreciate the professionalism and courtesy they always show me. More

Terrific salesman and Terrific service writer. Explained everything and we’re very helpful. Great job Explained everything and we’re very helpful. Great job More

Got my car in right away for service, keep me informed of it's status. Updated additional services they recommended along with pricing. it's status. Updated additional services they recommended along with pricing. More

Always good to deal with. Waiting time was minimal. I really needed a cup of coffee that morning and all the coffee jugs were empty. Dana happened by and made fresh coffee Waiting time was minimal. I really needed a cup of coffee that morning and all the coffee jugs were empty. Dana happened by and made fresh coffee for me. I was grateful. More

Good communicator. Always explain things before they do the work. Doesn't take too long. Waiting area comfortable. Always explain things before they do the work. Doesn't take too long. Waiting area comfortable. More