Shottenkirk Honda of Cartersville - Service Center
Cartersville, GA
4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center
Ginger was very helpful. She took care of the problem, I was facing with USB. Service of my odyssey was done in time as per the schedule. She took care of the problem, I was facing with USB. Service of my odyssey was done in time as per the schedule. More
Answered all of questions. Everyone was very nice. Fast service. Easy to make appointments and good hours. Everyone was very nice. Fast service. Easy to make appointments and good hours. More
My battery died 2 days after it was checked during an oil change, then you did not email the original invoice to the Ft Walton dealership as requested over the telephone and I did not get any warranty benefi change, then you did not email the original invoice to the Ft Walton dealership as requested over the telephone and I did not get any warranty benefit. The battery lasted only about 18 months. More
Jordan was very helpful, professional and friendly. I liked the email/text confirmations and car ready texts, and the ability to schedule and reschedule online. When I was leaving Drew took time to sho I liked the email/text confirmations and car ready texts, and the ability to schedule and reschedule online. When I was leaving Drew took time to show me the new 2024 Pilot and listened to feedback regarding my 2012 Pilot. He was not a pushy salesman which I appreciate. I will definitely use both Jordan and Drew (Andrew) again. More
Terry was great! Very professional, fast and cares about your experience. Very satisfied with Terry and Staff Very professional, fast and cares about your experience. Very satisfied with Terry and Staff More
Waited 3 hours for oil change and tire rotation with a scheduled appointment. While there I never received any communication on status of vehicle until after after I inquired after the 2 hour mark, and I scheduled appointment. While there I never received any communication on status of vehicle until after after I inquired after the 2 hour mark, and I was told that they would check on it. They finally called my name after it was finished. I had no problem with the wait time it was a lack of Communication throughout the visit as I waited. More
Great experience per usual seeing my friends at shottenkirk Honda. Angie of the service dept and jeffery of the parts dept are the real stars of the show ensuring 100% customer satisfaction. I'm ve shottenkirk Honda. Angie of the service dept and jeffery of the parts dept are the real stars of the show ensuring 100% customer satisfaction. I'm very confident that this same would ring true regardless of who I work with however. They really do just have a genuinely good team! Always appreciative of their dedication and standing behind the Honda brand. Folks like these contribute to what makes a Honda, a Honda. More