Shottenkirk Honda of Cartersville - Service Center

Angie and Tyler were both so helpful ! They sent a Angie and Tyler were both so helpful ! They sent a service guy to my home when my car would not start. I was a little nervous because my car was br Angie and Tyler were both so helpful ! They sent a service guy to my home when my car would not start. I was a little nervous because my car was brand new. Thank goodness it was only the battery. The technician jumped me off and sent me to dealership where they replaced my faulty battery ( which was under warranty). I wish I could remember his name because he was so nice and helpful! More

5000 mile serviceon my NEW 2020 pilot I was greeted as soon as I walked in door by Angie and Tyler. Very nice and respectful team of people working at Honda of Cartersville. I was in and I was greeted as soon as I walked in door by Angie and Tyler. Very nice and respectful team of people working at Honda of Cartersville. I was in and out quicker then what I was told which is unusual for a dealership. The gentleman who sold me my 2020 Honda back in September (Miles) was there and came and spoke to me and made a point to assure me that anything I need or any problems I might be having to just let him know and he would take care of it. My experience with Shottenkirk Honda has been a pleasant experience overall and Thank You to a Great Team!!! More

The service department has always gone above and beyond for me. Most professional group i have worked with who has gone out of their way to take care of my car. for me. Most professional group i have worked with who has gone out of their way to take care of my car. More

Never Disappointed Eric was a pleasure to work with in regards to repairs for my vehicle. i've worked with Angie before in the past and she was was equally as great to w Eric was a pleasure to work with in regards to repairs for my vehicle. i've worked with Angie before in the past and she was was equally as great to work with. Both provided amazing service, awesome communication and was very professional More

Tyler Boneis a an excellent service manager. I had a situation he resolved from a service issue. He honors his words and stands behind his service department . situation he resolved from a service issue. He honors his words and stands behind his service department . More

Cat friendly no judgement zone! While on a 1,000 mile road trip to move cross country my tire pressure light popped on. Being in the industry I stopped at a gas station, checked the While on a 1,000 mile road trip to move cross country my tire pressure light popped on. Being in the industry I stopped at a gas station, checked the pressure and saw a nail. I found the closest Honda dealer and pulled up less than an hour before close. From my advisor, to the shop Forman and technician who worked in my car, they provided excellent, genuine customer service. Allowing me to bring my cat inside while I waited, and got me back in the road safely in less than 30 minutes. Thank you gentleman. It always warms my heart when a Honda Service department shows such excellence. More

Mr.Eric Station Mr. Station, could not have been more polite, kind, friendly, courteous, or helpful. You have a star employee and should be very proud he is working f Mr. Station, could not have been more polite, kind, friendly, courteous, or helpful. You have a star employee and should be very proud he is working for your company. In fact, the cashier, Daron and more of your employees were very friendly. With this said, I will continue to bring the car to your company for repairs. I paid cash when I .purchased my car from you from the showroom. I love it as much today as I did when I purchased it. Sincerely, Donna S. Webb More

Awesome customer service. We were scheduled for an oil change and we were waiting for awhile which didn’t make sense. Eric explained where we were in the process, kept us infor We were scheduled for an oil change and we were waiting for awhile which didn’t make sense. Eric explained where we were in the process, kept us informed. We were able to order a part and find out about a retailer. We took Eric’s recommendation and very happy about the results. More

Great Team, Great Facility, This is the place to buy Professional and Caring dealership. They were so easy and friendly to work with and definitely they don’t use high-pressure sales techniques. Genuine Professional and Caring dealership. They were so easy and friendly to work with and definitely they don’t use high-pressure sales techniques. Genuine people making an honest living selling a great product, Honda. More

Customer Service makes all the difference I bought a civic about 4 years ago and go to get my service done on it as well as my other family vehicles. They know my name, they treat me with a NI I bought a civic about 4 years ago and go to get my service done on it as well as my other family vehicles. They know my name, they treat me with a NICE waiting area with lots of snacks and amenities...even a place I can set up my computer and work while I wait, if it is a bigger service trip. They are amazing. Not something you see all the time. Thank you, Shottenkirk Honda of Cartersville. You treat your customers the old fashioned way with modern amenities, AND you treat your community better than we deserve. More