Shottenkirk Honda of Cartersville - Service Center

I wish to let you know how appreciative I am for my recent service experience with Emily. My 2016 Accord failed to crank over and needed to be towed to your facility. This was the second time this happ recent service experience with Emily. My 2016 Accord failed to crank over and needed to be towed to your facility. This was the second time this happened in one week-(first failure occurred near Curry Honda and they thought it was the battery-replaced it but that didn’t cure the problem). You had my car for a week. Your techs tried everything to find the cause but were unsuccessful. To be honest I was giving up hope but Emily reassured me that she was going to get to the solution and she did! Emily kept me well informed and I believe went beyond what is expected; she is very professional and an valuable member of your service team! Thought you would like to know how happy I am with your service. More

Was wonderful as usual Everything went great. New brakes, oil changed and I was out in 2 hour. I was kept appraised as to the time frame when my car would be ready. And I'v Everything went great. New brakes, oil changed and I was out in 2 hour. I was kept appraised as to the time frame when my car would be ready. And I've had no problems since the service, just like all the other times I've brought my car in for service. Excellent experience! More

Great dealership! Everyone there is great. Nothing to complain about. Will keep coming there for service since I bought my car there! Good place for service. complain about. Will keep coming there for service since I bought my car there! Good place for service. More

I always feel very comfortable at my local dealership. The people in the service department are very friendly and attentive. The facility is always clean, and inviting. Job well done... The people in the service department are very friendly and attentive. The facility is always clean, and inviting. Job well done... More

Great Service. extremely helpful staff. Reasonable cost of service. Everything was in reasonable time frame. I would recommend everyone to use their service for their cars of service. Everything was in reasonable time frame. I would recommend everyone to use their service for their cars More

Excellent job and service Everyone is always very knowledgeable and courteous. I have bought numerous cars from Bob and he has been great with my whole family knowledgeable and courteous. I have bought numerous cars from Bob and he has been great with my whole family More

Great experience! Quality work and service. Friendly and courteous staff. Clean reception area and plenty of space to wait while my vehicle was being serviced. courteous staff. Clean reception area and plenty of space to wait while my vehicle was being serviced. More

over selling Had new tires on car and was told they needed rotating trying to come up with ad on service that was clearly not needed. Overkill !!!! to the point of Had new tires on car and was told they needed rotating trying to come up with ad on service that was clearly not needed. Overkill !!!! to the point of dishonestly. Felt like lets see how much money can we make!!!! More

I purchased my Honda here three years ago. I always bring it back for oil changes and routine service. I feel confident with the service crew working on my car. That means so much to me. I never have to wait it back for oil changes and routine service. I feel confident with the service crew working on my car. That means so much to me. I never have to wait too long either. More

Excellent work done Thanks for Taking care for my car l recommend my friends and my family good service and good Employees done Excellent job recommend my friends and my family good service and good Employees done Excellent job More