Shottenkirk Honda of Cartersville - Service Center

Service people are always extremely gracious and courteous with updates as to the service process. I have bought Honda's from this dealer for 20 years; very pleased with them. courteous with updates as to the service process. I have bought Honda's from this dealer for 20 years; very pleased with them. More

Service department staff is always knowledgeable. No sales pressure... Good pricing. Facilities are spotless too! Will return for future service on my Honda. Highly recommend. sales pressure... Good pricing. Facilities are spotless too! Will return for future service on my Honda. Highly recommend. More

I felt like no one wanted my business. I was never greeted and I had to track down someone to get service. No introduction given. greeted and I had to track down someone to get service. No introduction given. More

Inconvenient to get recall work done Honda ordered an airbag recall, but the dealership was unable to come get my vehicle. This is the closest dealership and is 20 miles away. Yes, they d Honda ordered an airbag recall, but the dealership was unable to come get my vehicle. This is the closest dealership and is 20 miles away. Yes, they did the repair for free (of course) and provided a loaner vehicle, but my wife still had the time and expense of having to drive all that way to drop off and pick up the car to get something fixed that was their fault in the first place. More

5 star par excelance it seemed like everyone came out to greet me the young lady that helped me in the service area was very profsesional and sweet, everyone seemed to car it seemed like everyone came out to greet me the young lady that helped me in the service area was very profsesional and sweet, everyone seemed to care and offered me a comfortable wait the driver took us to long horns he was super nice More

Everything was awesome as unusual. Quick and knowledgeable and to the point. Always willing to answer any questions. Thanks for all your kindness. K. Pilcher knowledgeable and to the point. Always willing to answer any questions. Thanks for all your kindness. K. Pilcher More

Always top drawer This dealership services both my older Honda Ridgeline and a newer CRV I bought there. What I like best about the whole dealership is the service dep This dealership services both my older Honda Ridgeline and a newer CRV I bought there. What I like best about the whole dealership is the service department. I never go there that the service manager, T. Bone, doesn't look me up and say hello. Good service starts at the top and T.Bone is why this service department is so tremendous! More

Professional Service Always a pleasure to be serviced by this crew. Great group of professionals. Always prompt and courteous. Convenient location with lots of lunch o Always a pleasure to be serviced by this crew. Great group of professionals. Always prompt and courteous. Convenient location with lots of lunch options nearby. More

Excellent customer care with attention to detail. Torri made sure that I was taken care of as soon as possible and that any problems or concerns were taken care of. Great job. Thanks.... made sure that I was taken care of as soon as possible and that any problems or concerns were taken care of. Great job. Thanks.... More

Never a hassle or struggle going in for a maintenance appointment! Everyone is always willing to assist , attentive and very friendly staff! Very much appreciated appointment! Everyone is always willing to assist , attentive and very friendly staff! Very much appreciated More