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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,106 Reviews

4,106 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 19, 2024

Richard Goetz was my customer service advisor. He assisted me with a battery issue I had for a very long time. He has very high level customer service skills. Richard was knowledgeable, detailed a More

by BILLBRICKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Goetz
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Apr 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad Richard was able to help, and we hope to see you again!

April 19, 2024

Service tech was prompt, kind and professional. Estimate was exactly what iI paid for the service. Wait time was fair. Overall happy with experience. More

by AKMUNDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Lady with very long hair to the right of the covered service interna e and the guy behind her.
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Apr 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2024

Everyone was friendly and the waiting area was clean and inviting. Turn around time was reasonable. More

by SBTAYLOR_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 18, 2024

We always love working with Angie. She makes the process so easy and explains everything clearly More

by AMF1234AMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell, Kevin Dowdy
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Apr 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Angie and our team. We're glad to hear we delivered such a great experience!

April 18, 2024

The recalls were completed successfully and the employees were professional and helpful. I liked being able to communicate via text More

by BARICARRIE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Carrie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville!

April 17, 2024

Kevin Etters was great very helpful and explained why I needed something else done will be back More

by CHAD.KIRKENDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
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Apr 17, 2024 -

Shottenkirk Honda of Cartersville responded

Chad, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again.

April 17, 2024

They were friendly, thorough and informative. Richie explained everything and helped us make wise decisions More

by ARNDOG747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
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Apr 17, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 16, 2024

Service was done in a reasonable amount of time. The Price was reasonable for the service. More

by Shellmorgan0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin n Service Dept
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Apr 17, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

April 16, 2024

Tyler Bone, Kevin Etters and Tommy Malone are the absolute best! The professionalism, attention to detail and customer service is like nothing I’ve experienced at a car dealership before. From sales More

by rgtgdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Etters
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Apr 16, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with our crew. We truly appreciate your business.

April 14, 2024

Above and beyond my expectations in repairing my Honda! Richie was great and kept me up to date throughout the entire process More

by BIMPE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
Report | Print
Apr 14, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

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