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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 30, 2024

Great experience, Richie demonstrated excellent customer service, was helpful and friendly, and made our visit very easy. More

by pottrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
May 01, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. Richie and our team appreciate your business and hope to see you again soon!

April 29, 2024

TL was an amazing, friendly and helpful Sales Consultant! Michael in finance explained everything so thoroughly. I would recommend anyone to Shottenkirk Honda of Cartersville! More

by CHANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much, Chante, for your excellent review! We are so glad that TL had the opportunity to work with you and thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 28, 2024

The service person Kevin Etters is know for a lot for customers needs, and l received a oil change coupon, even the Hennessey Honda close by me , but l still choice come here More

by JESSICAMUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Apr 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks, Jessica, for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

April 28, 2024

Pleasant experience without any high-pressure tactics. Sherry Keffer was knowledgeable and above-and-beyond helpful. More

by CBONESTEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dowdy
Apr 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Sherry here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 28, 2024

Jordan is always so friendly when I bring my car in for service. Thanks, Jordan! More

by DEANNABECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, Deanna, and for taking the time to leave us this wonderful feedback!

April 27, 2024

Johnathan was nothing short of amazing. After my recent total loss. I was extremely overwhelmed with my entire situation. I felt rushed my insurance company to make a purchase. I haven’t be More

by HondaHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich, Emmanuel “Cook” Holloway
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Johnathan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you enjoy your new CR-V!

April 27, 2024

Always a great experience, from buying my car there to getting it serviced. Always happy! More

by sdtibbitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 27, 2024

Service was well done and prompt. Very pleased with everything. Very nice, modern facility and convenient. More

by WUMU73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Apr 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 27, 2024

Ginger did an excellent job writing me up. Great job with the car wash but this should be automatic not as a request. Also one getting service here should be aware of the fact that Shottenkirk More

by TONY.WHISENANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger, Service
Apr 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention, Tony, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 26, 2024

Great service and all employees were very friendly and courteous. Jordan kept in touch by phone/text through out the service of my car and let me know when the vehicle was complete and ready to be picked More

by EVANS888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and the team met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

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