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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 09, 2024

Our 2nd time at Shottenkirk Honda. The first visit we had Ginger, the 2nd visit on 5/7 our service advisor was Kevin. Both advisors were amazing. We relocated to Georgia from NY a l More

by OSITO788175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Ginger, Kevin, and our team. We're glad to hear we delivered such a great experience!

May 09, 2024

Best Honda Dealership in North Georgia—with great service department. Thanks for everything you do. More

by DUNLAPNGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Joe, Tyler, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

May 08, 2024

Ritchie at service checkin was outstanding, explained the process and answered all the questions I posed. More

by BILL2036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchie
May 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Bill, for taking the time to share your thoughts on working with Ritchie and our team. We're glad to hear we delivered such a great experience!

May 07, 2024

Always love my service here but Jordan was an absolute joy. She sent text to update me on things that needed to be done to my van (and even came to find me when I didn’t respond). Told me my van would be More

by Pamelaa212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2024

Great staff who are willing to help. They are very knowledgeable. Communication is excellent. Always happy to do business with them. More

by CCADENA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Angie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

May 07, 2024

They got me in and out very quickly! The price for the oil change was great. Very attentive staff. More

by WBenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2024

Took care of the repair in a very timely manner and the personnel were very professional. More

by MITZI.OATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

Mitzi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2024

Richie in Service Department was informative and kept me in loop with work needed to be done More

by WILSONS0724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
May 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 07, 2024

The dealership was very clean and the young man Richie who helped me was very knowledgeable and helped lead me in the right direction of getting some new tires More

by JESSEMARTIN256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
May 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jesse, and don't hesitate to let us know if we can be of further assistance.

May 07, 2024

Angie, as usual, was personable, professional and informative. She greeted me warmly, kept me apprised of the progress and got me in and out in a timely manner. More

by REECER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
May 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Shottenkirk Honda of Cartersville.

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