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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 14, 2024

Alex, the Service Tech, was very prompt and courteous when updating me about me service. This was a pleasant experience. More

by WDBCVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 15, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear Alex was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2024

Service area is wonderful. Tyler Bone and his team are great. I will return for more services. More

by BJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

May 14, 2024

I was Taken care of quickly and efficiently and has great service. The team here is always helpful. More

by ahughes0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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May 14, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 13, 2024

Very pleased with the service. Service was quick and everyone was professional and friendly will recommend to other people More

by RISA.WORTHINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 11, 2024

Incredibly expensive and problems with communication with the people in charge. Had to bring the car back to finish the work that should have been done originally. More

by VSCHMELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember.
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May 15, 2024 -

Shottenkirk Honda of Cartersville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 11, 2024

The wait is long and was not notified of my service date ending no more free oil changes or tire rotation. I’ll be looking are nicer place to get my oil changed More

by LSTEWAR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 11, 2024

He was very nice and friendly. He was new to the service department but he did great. More

by SYLVELAUREN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis, Angie Angell
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May 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 10, 2024

The service rep listened to my concerns and ensured al my concerns were taken care of. Great experience. More

by VASINAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep not in list
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May 10, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2024

Shottenkirk Honda of Cartersville offers the best experience buying and servicing a car. With professional people like Sherry and Ginger a woman can purchase and maintain her vehicle knowing she is g More

by BUFFYPATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger Chapman
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May 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Sherry and Ginger. We're glad to hear we delivered such a great experience!

May 10, 2024

They finished early on promise time. Everything was performed as promised. Could not have been easier to work with. Will be bring back my 2024 Honda CRV Sport L for next service. More

by B.K.GARDNER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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May 10, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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