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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 22, 2024

Were very shady of what they promised. They said getting a warranty with them would make my interest rate lower which is false and not correct. Then said I would get new tires on the used More

by GRACEADAMS515
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Welch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Quijano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lamarre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, Grace, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 21, 2024

Great customer service. Took care of everything that needed to be done. Great experience every time. More

by FREDDAROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 20, 2024

Nice waiting area with coffee and water. Service managers do their best to explain the process and get you on your way in a reasonable time. More

by Gnslngr2001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt??
May 20, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2024

By far my best car buying experience! No pressure sales with a true desire to find the vehicle and price that best suits my needs! Definitely 5 stars More

by NNEWBERRY.NN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Black, Kevin Dowdy
May 20, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 18, 2024

Excellent service, appreciate the support I received. Yes, I will be back for further service. More

by robertsjd37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Ford
May 20, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 17, 2024

Ginger was amazing, she consistently updated me on my ordered parts. She made sure that the price I was quoted was honored even though my parts were delay. I was thoroughly pleased with the experience. More

by Necole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
May 20, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ginger met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

May 17, 2024

Excellent and quick service with Shottenkirk service department. They were able to complete my requested items in a very reasonable time. I always appreciate the car wash before they deliver my Passpor More

by cdmassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
May 20, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 16, 2024

I took my Pilot in for service and the work was completed very quickly and I was back on the road. Tyler and his crew did a fantastic job. More

by UGAFAN30121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Tyler and our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you.

May 15, 2024

it was great and i had no problems at all, it was very fast and they were very responsive More

by LKDOUGHERTY125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
May 15, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

May 14, 2024

Had a recall part come in and it was replaced. Very satisfied with the overall service that was provided. More

by HOLLOWAYTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
May 15, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Tony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

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