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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,105 Reviews

4,105 Reviews of Shottenkirk Honda of Cartersville - Service Center

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May 24, 2024

Jordan was helpful & explained my service well. Thank you! Giving customers a timer is a bit weird & unnecessary though. More

by JCNREVELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 24, 2024

I am always treated with respect by very friendly and knowledgeable employees. Thank you for providing a pleasant environment for customers. More

by MELMER7782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 24, 2024

It was a great experience. Waited for almost two hours for a maintenance service but its worth it More

by SIERRA_JAZELROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Keffer
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 23, 2024

Fantastic service from start to finish Always very thorough during inspections Always take care of my needs More

by CONNERM654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

May 23, 2024

Was well informed the whole time and had an overall great experience with no complaints! More

by DAVIDFKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 23, 2024

Terry did not meet my expectations. Mainly for two reasons. I purposely made an appointment and needed to wait for the car. I asked how long a simple oil/filter change should take, he t More

by BWWSHAY1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 23, 2024

Great Service…. checked on me periodically and gave me updates. I even received a follow up call a couple of days asking if I was completely satisfied. Enjoyed the f More

by dwp6217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2024

Excellent customer service. They kept me informed with each step of the process and ask permission before completing additional work. More

by ADECRUZ426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2024

Clean comfortable waiting area. Able to schedule service on short notice. Quick and friendly service. More

by MASEPST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

May 22, 2024

In looking for a previously owned auto I went to Shottenkirk Honda of Cartersville. When I received this auto it was spotless. The Service Center did everything right. I will be taking the auto b More

by RALEIGH0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler McDurmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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