Shottenkirk Honda of Cartersville - Service Center

Great service! Scheduling is easy, staff are friendly. I like that they call afterwards to make sure I was satisfied with the work. Scheduling is easy, staff are friendly. I like that they call afterwards to make sure I was satisfied with the work. More

Never had a problem until this oil change. 1 hour and 10 minutes to be picked up after taking the courtesy car for lunch. If Jordan would have told me it would be over an hour to be retrieved, 1 hour and 10 minutes to be picked up after taking the courtesy car for lunch. If Jordan would have told me it would be over an hour to be retrieved, I would have called an Uber or walked back like I did. More

We always bring our Hondas here for service. They are quick and friendly. They were considerate and turned on the air conditioner for me on a very hot day! They are quick and friendly. They were considerate and turned on the air conditioner for me on a very hot day! More

Having all the equipment and tools available, I don't think it should take 2 hrs to complete. think it should take 2 hrs to complete. More

When I scheduled the appointment for my oil change, tire rotation, and safety recall, I was given a later date than I wanted because of the safety recall. The receptionist said that they only do recalls on rotation, and safety recall, I was given a later date than I wanted because of the safety recall. The receptionist said that they only do recalls on certain dates, so I had to put off my oil change for about a week. When I got to the service center, I was told that the parts were not in for my safety recall, and they did not know when they would come in. They did apologize. When I was leaving, I noticed that the mileage for the next oil change said 10,000 miles. I have 50,000 miles on my car. Hmmmm... More

Excellent, friendly, prompt service. Staff was friendly and professional….. they kept me informed and updated on the progress of my vehicle Staff was friendly and professional….. they kept me informed and updated on the progress of my vehicle More

The rep Ginger was awesome and took care of all my concerns. She was perfect! concerns. She was perfect! More

The team wasphenomenal in the way they respond very quickly. I was dazzled by their light year ahead approach to gaining my keys, walking me inside and handing me a timer to ensure they met a deadline. quickly. I was dazzled by their light year ahead approach to gaining my keys, walking me inside and handing me a timer to ensure they met a deadline. More

Thanks to Ginger and team for the work on my son’s Accord and for bringing him home. and for bringing him home. More

The entire staff was helpful, not pushy, Logan the salesperson was AMAZING, Brittany and George were too. My brother also purchased a vehicle here a year or so ago and I recommended this dealership to salesperson was AMAZING, Brittany and George were too. My brother also purchased a vehicle here a year or so ago and I recommended this dealership to all of my Facebook friends too. More