Shottenkirk Honda of Cartersville

The service advisor got all service completed within a reasonable time. All service were reviewed before work was completed. Waiting area and restroom were clean. reasonable time. All service were reviewed before work was completed. Waiting area and restroom were clean. More

Worth the trip Staff went out of their way to show options available without feeling like a sale had to be made. Staff was courteous and patient. Worked with my need Staff went out of their way to show options available without feeling like a sale had to be made. Staff was courteous and patient. Worked with my needs and took the time needed for us to make final decision. While taking car home, we discovered a minor issue and was fixed within 20 minutes the next business day. Compared to other experiences this was wonderful service! Definitely worth the time spent shopping and completely enjoyed the service provided by all. More

I brought my car in for service and Kacie was honest, knowledgeable and friendly. I needed new tires and Kacie gave me options to choose from. The price was competitive and the final bill was exactly wha knowledgeable and friendly. I needed new tires and Kacie gave me options to choose from. The price was competitive and the final bill was exactly what she quoted. Fantastic service! Thank you Kacie! More

They were friendly, quick with answers, comments and info, they dropped off and picked up my wife before and after working on my car. Great. info, they dropped off and picked up my wife before and after working on my car. Great. More

I couldn’t ask for a more friendly/knowledgeable staff! I’m also over the moon with my new Civic! Hands down one of the most fun cars to drive, and it’s very spacious and comfortable. I’m also over the moon with my new Civic! Hands down one of the most fun cars to drive, and it’s very spacious and comfortable. More

Sorry for the late reviews. I got my transmission Engine replaced and kacie help me with rental car. Thank you so much for all your help. Easily 10/10 replaced and kacie help me with rental car. Thank you so much for all your help. Easily 10/10 More

Nice service writers, when the repair failed due to the bolts being left loose, the dealership did the right thing by towing it in and repairing the issue and providing a loaner. Didn’t see the employee Er bolts being left loose, the dealership did the right thing by towing it in and repairing the issue and providing a loaner. Didn’t see the employee Eric that I worked with below. He was good. More

Absolutely best service! Kacie was the sweetest service provider and had my car in and out very quick. The dealership was absolutely spotless and everyone was as friendly as can be. I definitely recommend provider and had my car in and out very quick. The dealership was absolutely spotless and everyone was as friendly as can be. I definitely recommend the service department! More

They were very cordial. They were very patient with us. They were even willing to let us take the car home even though our down payment card would not go through. They were willing to come to my house and They were even willing to let us take the car home even though our down payment card would not go through. They were willing to come to my house and pick the down payment check. Thank you. More

Issues Service was excellent. However you almost killed me by turning off my headlights, which I leave on all the time for safety. i picked up the car in d Service was excellent. However you almost killed me by turning off my headlights, which I leave on all the time for safety. i picked up the car in daylight and returned to office. Then in evening, after dark, I drove toward home on I-75 with no lights on!! In heavy traffic it was difficult for me to know this. I had several scary encounters with cars which did not see me. Fortunately I was able to figure out the problem and turn lights on. Your service people have no business changing anything such as lights, radio settings, etc., although I understand the need to adjust the drivers seat. Also, the last two visits to Shottenkirk Honda I have noticed that someone opened the glove box. Why? were they looking for something to steal? Last time it was clear the the box was rummaged through; this latest visit, it was open, then improperly closed such that I had to pry it open. More