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Shottenkirk Honda of Cartersville

Cartersville, GA

4.7
6,236 Reviews
Our new and pre-owned Honda dealership in Cartersville, Georgia looks forward to providing for the trade-in, purchase and service needs of all drivers in Bartow County, so don't hesitate to get in touch with us today. As your local Honda dealer, we're here to not only meet but exceed your expectations, and encourage you to reach out to learn more about the positive impact we can have on your new Honda Civic purchase process! Our Honda sales department can introduce you to the Accord trim model that fulfills all of your new car search requirements while our loan professionals start to negotiate the competitive financing terms you're looking for. In need of an oil change for your Odyssey or genuine vehicle components for your CR-V? Our Honda service and parts departments are standing by, ready to assist! Learn more about our new and pre-owned Cartersville, GA Honda dealer right here on our website or simply drop by to speak with our friendly professionals in person. We look forward to welcoming you to Shottenkirk Honda of Cartersville soon!
Contact Dealership

539 E Main St

Cartersville, GA

30121

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Showing 6,236 reviews

February 26, 2020

I was told the oil change and tire rotation would take an hour to an hour and fifteen minutes After the hour and fifteen minutes i inquired about my vehicle and was informed it was still waiting to be serv More

by HSALZBERG1
Recommend Dealer
No
Employees Worked With
Angie Angell, Megan Hosfeld
Feb 26, 2020 -

Shottenkirk Honda of Cartersville responded

Mr Salzberg, I do apologize for the longer than normal wait which I expressed to you yesterday. I also completed all of your services at no charge to you in a total of 1 hour an 39 minutes which included the tire rotation, oil change, and ethanol treatments. I greatly appreciate your buisness and hope you change your mind and return soon. I did process your cancellation as well. I did speak to my manager as well about his tone and how to handle it better next time thank you for the input it was greatly noted. Please reconsider, Richard Lewis Managing Partner

February 26, 2020

My experience with the service department has always been great and I expected the same from sales. I still am amazed that it took less than 3 hours to purchase a new Accord. Gavin Smith and Mason Rigdon ar More

by CAROLYNJ73
Recommend Dealer
Yes
Employees Worked With
Mason Rigdon, Gavin Smith
Feb 27, 2020 -

Shottenkirk Honda of Cartersville responded

Carolyn, We are so glad to hear that your experience in both the Sales and Service departments was a great one! It is a priority of ours to make sure our customers get the best possible customer service. We would be happy to share your kind words with our team and we hope you enjoy your new Accord!

February 26, 2020

Eric is listed as sales, but did our service write up. I have nothing else to add to this survey at this time. Thank you. More

by TFCOACH72
Recommend Dealer
Yes
Employees Worked With
Eric Staton
Feb 27, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for providing feedback from your visit. We appreciate it!

February 26, 2020

Very satisfactory I switched over to Shottenkirk Honda in Cartersville due to easy of location from me and a little disappointment with the dealer I had been going to. More

by MABEAR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis
Feb 27, 2020 -

Shottenkirk Honda of Cartersville responded

Terry, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 26, 2020

Superb as always Customer service from calling in to make an appointment or ask a question, to arrival, to updates while waiting for the vehicle and the follow-up call More

by Watts Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Staton
Feb 27, 2020 -

Shottenkirk Honda of Cartersville responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 25, 2020

Great facility. Modern and open landscape....sales area and service area. Friendly staff. Very pleasant buying and service experience! Gavin, Miles and Tori were wonderful to work with. Would Definit More

by MLGREGO49
Recommend Dealer
Yes
Employees Worked With
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendi Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori Brady, Kevin Dowdy, Gavin Smith, Miles Tuck
Feb 25, 2020 -

Shottenkirk Honda of Cartersville responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

February 25, 2020

The dealer was fantastic. I felt right at home with the people. Jimmie Orfe was our salesperson. He was very knowledgeable. We felt like we got a great deal! More

by daniel.barron89
Recommend Dealer
Yes
Employees Worked With
Jimmie Orfe
Feb 25, 2020 -

Shottenkirk Honda of Cartersville responded

Daniel, Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

February 24, 2020

Great Customer service every time. Quality work is also a great plus. I have always had a perfect experience while bringing my car for service More

by HOLLOWAYTONY
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
February 24, 2020

Brought my wifes car in for service and detailing. CAN NOT BE HAPPIER with results. Service rep was VERY friendly and great communication throughout the process. More

by BLGETTO
Recommend Dealer
Yes
Employees Worked With
Angie Angell
February 24, 2020

Service was great. TJ was awesome! Not dropping us at Bounce-Beans because you can’t drive my car is illogical. Bounce-n-Beans is less than 1 mile away. The tech could ride over listen for sounds, etc. T More

by LITTLE5904
Recommend Dealer
Yes
Employees Worked With
TJ
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