Shottenkirk Honda of Cartersville

Torie was my service representative.She was articulate, knowledgable and very personable.She exemplifies great customer service and is an asset to your service department. knowledgable and very personable.She exemplifies great customer service and is an asset to your service department. More

My sales rep Bob Corley, went above and beyond. I was looking for a used Honda, but because of him, left with a new Honda, which I could not be happier with. He made the whole process so easy and pleasu looking for a used Honda, but because of him, left with a new Honda, which I could not be happier with. He made the whole process so easy and pleasurable. Thanks again Bob! This dealership is so fortunate to have you for an employee. I was in the dealership for about 7 hrs, and was exhausted after that length of time, wearing a mask, due to the Covid Virus. Mason Rigdon,did a good job, trying to sell me the extended warranty, but I felt his sales pitch was too lengthy, and felt a little pressured. His Boss, Kevin Dowdy, came in, didn't introduce himself, and I felt even more pressure. When I told him it had been a long day, and I was tired and wanted to think about it, he preceded to tell me how one time, he himself, had spent that length of time in a dealership, and the time I had been there was not unusual. Very poor customer skills!! More

Great Customer Service I came in for service and was greeted immediately. My car was taken in and I only waited for service about one hour.. When my car was finished, the se I came in for service and was greeted immediately. My car was taken in and I only waited for service about one hour.. When my car was finished, the service person came to get me and went over all that was done and then walked me to my car. More

oil change John Henton was awesome serviceman. he listened to what I was explaining nd answered any questions I had Kept me abreast on what was going on, and wh John Henton was awesome serviceman. he listened to what I was explaining nd answered any questions I had Kept me abreast on what was going on, and when my car was ready, Gave me details on what was due on my next scheduled visit More

We LOVE Shottenkirk Honda! When looking for a new car, this is always our 1st stop. The sales department are always very knowledgeable on their products! We consider Shottenkirk Honda, family. this is always our 1st stop. The sales department are always very knowledgeable on their products! We consider Shottenkirk Honda, family. More

Emily met me in the drive through and got all of my information and ask everything that I wanted done. She was efficient as well as professional. They called me when it was done and I was on my way . information and ask everything that I wanted done. She was efficient as well as professional. They called me when it was done and I was on my way . More

I have always had a great experience every time I have been in , to get service done! Nice and prompt on completing the work in a timely manner! been in , to get service done! Nice and prompt on completing the work in a timely manner! More

Gavin and Miles were two of the best gentleman I’ve ever worked with. Will definitely request them in the future. They made the process easy to understand and quick which made me feel more comfortable with worked with. Will definitely request them in the future. They made the process easy to understand and quick which made me feel more comfortable with my purchase. More

Great work I am already sending people and I am regular visit this location very nice and friendly and professional attitude towards costumer. Thanks see u all visit this location very nice and friendly and professional attitude towards costumer. Thanks see u all More

GREAT! I drove down from Chattanooga, TN, and bought a new 2019 Honda CRV. My experience form initial contact until I drove away was perfect! Pease keep up I drove down from Chattanooga, TN, and bought a new 2019 Honda CRV. My experience form initial contact until I drove away was perfect! Pease keep up the good work! More