Shottenkirk Honda of Cartersville

A great place to buy your next vehicle The buying experience took a little longer than I was told to expect, but everyone was professional and friendly. I was disappointed that the informa The buying experience took a little longer than I was told to expect, but everyone was professional and friendly. I was disappointed that the information I filled out on-line had to be done again on paper at the dealership, but the overall experience with Alex and Mason was very positive and I'd gladly work with them again on the purchase of another vehicle. More

I took my 2016 Honda CR-V in for service and was really impressed with the cleanliness of the facility. The technician was knowledgeable and polite. Also the assistant who wrote up the order. impressed with the cleanliness of the facility. The technician was knowledgeable and polite. Also the assistant who wrote up the order. More

Met promptly at service desk. Check-in was quick. Courteous staff. Service was excellent and performed in the quoted time. Printed report on maintenance areas which may require service in the future. Courteous staff. Service was excellent and performed in the quoted time. Printed report on maintenance areas which may require service in the future. This was my first visit to this dealership, but I will most definitely use them for future service issues. More

Excellent service as always ! Angie has been my service writer since 2013 when I bought my first Honda. She always goes above and beyond, is very professional and friendly ! I alw Angie has been my service writer since 2013 when I bought my first Honda. She always goes above and beyond, is very professional and friendly ! I always look forward to talking with her. More

Professional & easy. Bob Corley made the experience enjoyable. He was easy to work with, forthright and sincere. He did everything he said he would do to make the experi Bob Corley made the experience enjoyable. He was easy to work with, forthright and sincere. He did everything he said he would do to make the experience as painless as possible. More

Excellent service, explained the need for filters and the next found in the engine. He gave me suggestions to rid the issue. Thank you for the excellent service. next found in the engine. He gave me suggestions to rid the issue. Thank you for the excellent service. More

Extra pictures sealed the deal. I requested a few extra pictures of specific areas of vehicle. After receiving the pictures (while currently at another dealership 400 miles away) I I requested a few extra pictures of specific areas of vehicle. After receiving the pictures (while currently at another dealership 400 miles away) I knew I had to go to Shottenkirk because they had what I was looking for. Thanks Adam Roberts. More

Was very easy to make an appointment online. Upon arrival, had a friendly welcome and enjoyed a nice cup of hot tea. Emily was fast and efficient. arrival, had a friendly welcome and enjoyed a nice cup of hot tea. Emily was fast and efficient. More

Express not so express Had a 1045 appointment for a B1 maintenance. Arrived around 1030 and was told it would be an hour and a half to be serviced. At about 1115, went loo Had a 1045 appointment for a B1 maintenance. Arrived around 1030 and was told it would be an hour and a half to be serviced. At about 1115, went looking for the service advisor, I believe her name was Torrie. Apparently she had left for the day, so I asked John to check on the vehicle. Just so happened the car had been done a while and the paperwork was sitting on Torrie's counter. If I had not have gone up and asked, no telling how long I would have been waiting on the vehicle. This is pretty shameful for "Express Service". What's the use of making an appointment if you are not going to observe it and just put the vehicle in line with everyone else. Then to not have backup plans when someone leaves and people are waiting, is pretty unprofessional. More

Have always had a positive experience at your dealership. We totally trust our car care to the technicians and look forward to a continued relationship. We totally trust our car care to the technicians and look forward to a continued relationship. More