Shottenkirk Honda of Cartersville
Cartersville, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 PM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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poor customer service Bernie Black the salesman was good from that point on the customer service is pitiful and I will not be recommending Shottenkirk to anyone for a car p Bernie Black the salesman was good from that point on the customer service is pitiful and I will not be recommending Shottenkirk to anyone for a car purchase. More
Shottenkirk Honda of Cartersville is absolutely awesome! They were extremely accommodating to myself and my special needs son while purchasing my 2020 Honda Odyssey during this crazy pandemic. I appreciat They were extremely accommodating to myself and my special needs son while purchasing my 2020 Honda Odyssey during this crazy pandemic. I appreciate you guys so much and my son and I love our new ride ! 💕 SHOTTENKIRK YOUR THE BEST More
The service was fantastic. Eric did a great job of explaining the issue and having it resolved in a timely manner. I can’t thank him enough for helping me address my car issue. explaining the issue and having it resolved in a timely manner. I can’t thank him enough for helping me address my car issue. More
Courteous and quick service! Glad I have the service contract, it keeps regular maintenance visits uncomplicated and eliminates the stress of dealing with high pressure service writers contract, it keeps regular maintenance visits uncomplicated and eliminates the stress of dealing with high pressure service writers More
This was the best experience we have ever had buying a car. Bernie made it easy and stress free. He was able to beat any price that I had found in over two months of researching online. We were able to g car. Bernie made it easy and stress free. He was able to beat any price that I had found in over two months of researching online. We were able to get a lot of the process completed over the phone before we came into the dealership to finish the paperwork. More
Perfect service experience from start to finish. Eric’s customer service and professionalism was very solid! No excessive wait time and they even checked my transmission after I had a tow package installed customer service and professionalism was very solid! No excessive wait time and they even checked my transmission after I had a tow package installed. More
So hard to deal with This dealership...I went in to take advantage of the no payments for 90 days promotion. Noticed when I went to sign my contract that was not the deal This dealership...I went in to take advantage of the no payments for 90 days promotion. Noticed when I went to sign my contract that was not the deal I was getting, I asked them so they changed it I sign the contract all is well. A few days later I get a call letting know the bank they picked doesn't offer that deal. So to make it right I need to come pick up a check for the first months payment and re-sign something. So I do, only to receive a copy of check and a promise to mail it... never got it, that was in April, In May, I got a call again, that I needed to sign something again.... this time they will come to me, ok check on my check please because my payment is due in June.... no word on the check... Finally after call after call, I got my check and my contract.... biggest headache of my life. So stressful to deal with. I don't even want to take my car there for service. My husband spoke with Richard and they assured him they want to "make it right" we will see. More
Excellent salesman and the service was excellent and a good experience Buying a Honda CRV throughthis dealership And I thank you to the salesman will help me he got all the experience and knowledge about good experience Buying a Honda CRV throughthis dealership And I thank you to the salesman will help me he got all the experience and knowledge about the car that I’m buying More
Very very pleases. JB was awesome with negotiating and did and awesome job changing my mind. Had been looking for this particular BMW for a while. Once I contacted the d JB was awesome with negotiating and did and awesome job changing my mind. Had been looking for this particular BMW for a while. Once I contacted the dealership JB reach out and was very persistence. More
Will give Emily Lewis a 10 for personalized service. Would have given the Dealership a 5 Star rating, but heres why.. July 2019, I received a recall from Honda, stating the console shifter was breaking Would have given the Dealership a 5 Star rating, but heres why.. July 2019, I received a recall from Honda, stating the console shifter was breaking and to call my dealership for replacement. I called almost immediately and was asked by the service writer was the shifter broken. I replied no, and his reply was it has to be broken before we replace it. I did not argue the point but; pointed out the recall did not state the part must be broken before replaced. Bottom line I'm 87 years of age, my wife is 85 and the shifter flew apart springs and all on Walmart parking lot this June. Not able to get it out of park, the wife and I sat there well over an hour until help arrived. At least the AC was working. More