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Shottenkirk Honda Rome - Service Center

Rome, GA

4.5
86 Reviews

86 Reviews of Shottenkirk Honda Rome - Service Center

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March 03, 2024

They made sure I got what I needed and asked for. They made sure I was ok while I was waiting. The gave me an estimated time and were able to complete in that time! More

by LAURACOWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dorantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Jordan, Cassie Hardin, Kayman Sallee, Tara Brady
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Mar 04, 2024 -

Shottenkirk Honda Rome responded

LAURA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

March 02, 2024

I never have any problems with the Honda Service center, fast, friendly, service. Great place More

by HHENNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 29, 2024

Easy to set up appointment, staff is friendly and knowledgeable. Vehicle was ready on time More

by SLB859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
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February 28, 2024

Polite, efficient, competent, friendly, respectful, effective, skilled, clean, orderly, quick, informative, helpful timely, prompt and an overall great experience! More

by swartre49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Shottenkirk Honda Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

February 28, 2024

Fast and efficient took care of me some as o pull up for my appointment. Clean lobby area More

by TUCKER.JALEN93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kay
Report | Print
Feb 29, 2024 -

Shottenkirk Honda Rome responded

TUCKER, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

February 24, 2024

Setting up service was simple. All of my questions were answered and service itself was fast and I was able to get back to work quickly. More

by MSKMARIE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayman Sallee
Report | Print
Feb 26, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 21, 2024

Terrible service, don’t keep up with promised times, and completely give you the runaround when it comes to fixing the vehicle. More

by KJGRANVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Shottenkirk Honda Rome responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0643 and ask for one of our managers.

February 19, 2024

They did amazing work to keep my car working in peak condition. Quick. Easy. Not time consuming at all. More

by MBTRILLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayman Sallee
Report | Print
Feb 20, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 10, 2024

The service manager was very polite and told me he would call me when it was ready!He did what he said he was going to do! Great service! More

by BMATHIS1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ!
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Feb 12, 2024 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 04, 2024

They are professional, helpful and fast. I would recommend them to everyone. Thank you so. More

by GERLAND SQUIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayman Sallee
Report | Print
Feb 05, 2024 -

Shottenkirk Honda Rome responded

GERLAND, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Rome!

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