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Shottenkirk Honda Rome - Service Center

Rome, GA

4.7
117 Reviews

117 Reviews of Shottenkirk Honda Rome - Service Center

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July 14, 2025

Very friendly service department and the dealerships waiting room is very clean as well as the bathrooms. More

by tmweeks1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2025

They are always very friendly and helpful. Have been using this dealership for over 20 years. More

by Thebreadlady69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2025

Great people equals great service. Easy to get an appointment. Completed within estimated time told. More

by Lascpa15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 13, 2025

They have been very helpful and courteous to me whenever I have been there or talked to them on the phone. More

by Dlynnblalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 08, 2025

They identified the problem with my vehicle and fixed it within a week. They told me what they were going to do and did it. More

by Gk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 07, 2025

It was efficient, quick services for all that I had done today. Everyone was professional and very polite, explained everything to me More

by Preporting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome!

July 07, 2025

They were very courteous I don’t know what else you want me to say. They seem to do all that was suppose to be done More

by Cabwags5258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 08, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome!

July 02, 2025

There were some things that needed attention and all were addressed in a timely manner. More

by JFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Shottenkirk Honda Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Rome in the future!

July 02, 2025

Explained what needed and didn’t misrepresent anything like Cartersville dealership did in the past. More

by tccat17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with lady and gentleman but didn’t get names.
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Jul 06, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Rome!

July 01, 2025

We dropped our vehicle off for regular maintenance and picked it up later that day. The dealership stayed in touch with us during the day and let us know when the vehicle was ready for pickup. Great servi More

by Boluch8389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Gunnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Shottenkirk Honda Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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