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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.9
248 Reviews

248 Reviews of Shottenkirk Honda Decatur - Service Center

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November 03, 2023

This is the dealership of which we purchased the vehicle. It gives great attention to detail in correcting the problem More

by FAAFAA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

October 30, 2023

I was treated professionally and respectfully by employees who demonstrated they cared about my car and wanted to make my experience as pleasant as possible. Sure takes the sting out of spending mon More

by ROLLTIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben [courtesy car driver]
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Oct 31, 2023 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 30, 2023

They provided excellent, prompt service with a great attitude and very good results, which I appreciate very much. More

by JCHOLLENBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Shottenkirk Honda Decatur responded

JCHOLLENBECK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

October 26, 2023

Great Service always from my service representation Talon and the shop foreman Bill. 5's across the board. thank you Talon and Bill! More

by HERRONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon
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Oct 31, 2023 -

Shottenkirk Honda Decatur responded

HERRONJR, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

October 25, 2023

We always get excellent service at Shottenkirk Honda. The employees are very kind and courteous and there is never a long wait. More

by LCMARSH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins
Report | Print
Oct 31, 2023 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

October 25, 2023

I was very pleased. I would buy another Honda when the time comes. Great customer service. More

by PETER776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Smith
Report | Print
Oct 31, 2023 -

Shottenkirk Honda Decatur responded

PETER776, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

October 22, 2023

Michael gave some of the greatest service! Thanks Michael for an easy service! Definitely recommend. More

by BRNMORRIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Akins
Report | Print
Oct 23, 2023 -

Shottenkirk Honda Decatur responded

BRNMORRIS6, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

October 19, 2023

Great Service from start to finish looking forward to my next visit thank you 5, across the board More

by DEIDRE1823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Shottenkirk Honda Decatur responded

DEIDRE1823, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 15, 2023

I have only had good experiences with Honda the guy in the service department is very polite and gets things done More

by SHERRY_SIZEMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins, Valerie Jimenez
Report | Print
Oct 16, 2023 -

Shottenkirk Honda Decatur responded

SHERRY_SIZEMORE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 13, 2023

Salesman, Michael Morgan, was very helpful, and represented Honda in a very professional manner. You should be proud to have him as your employee. More

by STINSONDENI
Recommend Dealer
Yes
Employees Worked With
Michael Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Shottenkirk Honda Decatur responded

STINSONDENI, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

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