Fort Bend Kia - Service Center

Jerry and team did a great job. Appreciate all the support and timely engagement to complete items. Appreciate all the support and timely engagement to complete items. More

I had no appt for a Saturday morning oil change. Expected wait time was 2 hours. They completed my vehicle under an hour. Great customer service!! Expected wait time was 2 hours. They completed my vehicle under an hour. Great customer service!! More

friendly staff in service department. Will definitely consider when i decide to purchase new vehicle. Will definitely consider when i decide to purchase new vehicle. More

Prompt, professional service. Finish time as promised plus a car wash to boot. Kameron was a pro. Finish time as promised plus a car wash to boot. Kameron was a pro. More

Was told vehicle need two speed sensor, got approval by my extended warranty to replace both, but only one was replace. Took time off from work x2 creating lots of inconvenience. my extended warranty to replace both, but only one was replace. Took time off from work x2 creating lots of inconvenience. More

Love the Service Department at Fort Bend. They seem to be on top of the customer's concerns. From the first time I called them about a problem with my car on a Saturday morning, and when I They seem to be on top of the customer's concerns. From the first time I called them about a problem with my car on a Saturday morning, and when I brought it in for service on the following Monday morning. I drove to Service area and they had my info readily available. I was very impressed. It made me feel like a valued customer. More

The Service at Fort Bend Shottenkirk is the best. They are knowledgeable, professional and they value their customers. They are knowledgeable, professional and they value their customers. More

Wow! Just wanted to share my great experience with SHOTTENKIARK KIA. Had a check engine light come on in my 2023 Kia Carnival, took it in and the comput Just wanted to share my great experience with SHOTTENKIARK KIA. Had a check engine light come on in my 2023 Kia Carnival, took it in and the computer code it showed an evaporation leak code, so they checked the gas cap, where most of the time it’s 99% the issue. A week after the engine light came on again, so I brought it back in and they ran a pressure test and some other tests and everything was working fine - they couldn’t find the root cause. They contacted an USA KIA engineer to share the issue and see if there’s been anything similar in the US with this car. The engineer asked to do 3 other tests but all of them checked out fine. I truly appreciate the honesty of Fort Bend Kia (SHOTTENKIARK). Thank you as always for the amazing service. A special thanks to Danny, the service manager, and Enrique, the GM, for doing a great job to take this matter seriously and trying to resolve this as quick as possible. This is what every dealership should be doing with the with their customers - SHOTTENKIARK goes the extra mile!! More

Efficient and friendly staff that offered a clear explanation of services and costs. Will continue bringing my vehicle here. explanation of services and costs. Will continue bringing my vehicle here. More

Great customer service! Provided additional information in regards to our oil changes and discounts we might be interested in. Provided additional information in regards to our oil changes and discounts we might be interested in. More