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Fort Bend Kia - Service Center

Rosenberg, TX

4.8
162 Reviews

162 Reviews of Fort Bend Kia - Service Center

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November 13, 2024

The dealership was very helpful. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall. More

by socialguerilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I’d take my Kia back to this dealership anytime, the guys was really and helpful. I didn’t get charged for a diagnostic fee like Archer Kia tried to do. Very nice experience More

by mrstaylor87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

They know my name and they give me real good service. They inform me if my service will take a little longer and they are very friendly. More

by s-paige2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim keeps every thing clean
November 09, 2024

Customer service was exceptional. My service advisor made the difference. He exceeded my expectations and I was happy. More

by davcw51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Always helpful, I like Jerry, he listens and asks questions to confirm. Never had problem that i can remember. Like the car wash! More

by beachie1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Initially they said the issue was resolved but it popped up immediately after driving out. I went back but couldn't leave my car that day so I had to endure the issue a while longer. I left my car with them More

by toyanucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Jerry always takes the time to make sure we are taken care of every time we visit More

by clambujon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

BEST CUSTOMER SERVICE EVER. AND THE SERRVICES PROVIDED ARE VERY SATTISFIED. I WILL RETURN FOR ANY OTHER SERVICE THAT I NEED IN THE FUTURE. THANK YOU. More

by Betty G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Estuvo todo bien muy buen servicio muy rápido todo recomendable este deeler muy confiable y eficiente More

by luisesquivel781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolando
November 04, 2024

Always courteous and attentive service experience. I would recommend more seating area, though. Occasionally, the waiting lounge has no place to sit. More

by sunranch12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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