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Fort Bend Kia - Service Center

Rosenberg, TX

4.8
164 Reviews

164 Reviews of Fort Bend Kia - Service Center

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June 05, 2025

Always good service friendly people. I can call them up any time and they will find away to fit me in More

by STEVE.BUDD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The service man Jerry was excellent. He always text me kept in touch with me letting me know what was going on with my car. It took time because I had a auto warranty so he had to call t More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Shottenkirk KIA has consistently provided us with superior service. Scheduled appointment online which was very easy. When I brought my car in, I was promptly greeted outside. Service representative More

by Lkwikoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis ( I think) and shuttle driver
May 31, 2025

I purchased my KIA Soul! from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and More

by Anne G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Great customer care service department experience. Jerry, alone with his teammates are always very knowledgeable, professional, friendly, and inviting. I have purchased 3 Kia’s from this dealership, a More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshu thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Consistently good service with a polite and caring service staff. The price for service is reasonable. More

by s515fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

The dealership was very helpful. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall. More

by socialguerilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I’d take my Kia back to this dealership anytime, the guys was really and helpful. I didn’t get charged for a diagnostic fee like Archer Kia tried to do. Very nice experience More

by mrstaylor87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

They know my name and they give me real good service. They inform me if my service will take a little longer and they are very friendly. More

by s-paige2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim keeps every thing clean, Greg Strickland
November 09, 2024

Customer service was exceptional. My service advisor made the difference. He exceeded my expectations and I was happy. More

by davcw51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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