Shottenkirk Fort Bend Kia

My wife and I bought a carnival and worked with Mario Ramirez. He was easygoing, very transparent, knowledgeable about the vehicle and made the purchase process super smooth. For the finance portion, I w Ramirez. He was easygoing, very transparent, knowledgeable about the vehicle and made the purchase process super smooth. For the finance portion, I worked with Debbie Smith. She was very personable. Super sweet, she reminded me of my mother. The entire experience was wonderful. I would definitely recommend this location for your next vehicle purchase!!! More

I expressed to Gregory how in the past I've had a bad experience with the sales department at that location. This gentleman went above and beyond to make sure my experience was better than the last time. experience with the sales department at that location. This gentleman went above and beyond to make sure my experience was better than the last time. Originally quoted two and a half hours for an oil change however, it was completed (& washed) in about 45 minutes. I will never be back in the sales department due to Gustavo in finance however, the experience provided by Gregory in service, will definitely have me back in the service department. More

Transparent, efficient and easy to deal with. 8am dropoff convenient for still getting to work on time, and being able to settle up with front desk after 7pm meant i could do a full day and not l 8am dropoff convenient for still getting to work on time, and being able to settle up with front desk after 7pm meant i could do a full day and not lose work hours. Techs did a great job with my car, looking forward to coming back. More

Excellent customer service. From the minute you arrive their staff is very welcoming, polite and knowledgeable. Their salesman are very professional and truly make the experienc From the minute you arrive their staff is very welcoming, polite and knowledgeable. Their salesman are very professional and truly make the experience hassle free. Their service department are very helpful and efficient. This dealership is top tier. More

Excellent customer service. Cares about the customer, not just the sell. Great explanation of Telluride features by Phillip. No pressure approach by all along with a good price Cares about the customer, not just the sell. Great explanation of Telluride features by Phillip. No pressure approach by all along with a good price and great product! Highly recommend. More

Very impressed with the dealership. Ray, Luis, and Debby were all extremely helpful from the beginning. They had the vehicle ready and prepared when I arrived to pick it up. Ray, Luis, and Debby were all extremely helpful from the beginning. They had the vehicle ready and prepared when I arrived to pick it up. More

Very thorough on explaining everything throughout the entire process from the entire package that comes with the vehicle and the finance process. entire process from the entire package that comes with the vehicle and the finance process. More

Salesman Mario worked and worked to get me the car I wanted but didn’t think I could get wanted but didn’t think I could get More

The service was great, the staff was friendly. Service was fast and complete, including the recall work. Service was fast and complete, including the recall work. More

The service department took good care of my car and kept me informed every step of the way. me informed every step of the way. More