Shottenkirk Fort Bend Kia

I was very happy with the great customer service I received during my visit today. Employees were very responsive and helpful! received during my visit today. Employees were very responsive and helpful! More

Outstanding! Fast, not pushy, professional, and genuinely understand good business/sales. I had a very professional experience with the dealer rep, Damien Brooks, Fast, not pushy, professional, and genuinely understand good business/sales. I had a very professional experience with the dealer rep, Damien Brooks, the sales manager Chris, and the even the financing with Dylan. I was looking for a specific Carnival and had a car to trade-in. The trade-in process was quick and the offer we eventually arrived at was very fair. The Carnival I had originally looked at online a day before had been sold, but they were quick to assure me that they would make the same deal on other Carnivals of the same trim/spec. They were even willing to find what we needed nearby and get it delivered same day if needed. We quickly found another option on-site that liked even more so than originally planned. Financing was quick and easy. We reviewed all the finance and coverage options and was able to come to informed decisions. Also, Dylan was able to get digital signatures from my wife who was home with the kids; saving her the hassle of needing to come into the dealership to sign documents. Great experience! More

It was great and smooth experience. I went in and out with my car. I would recommend this Kia dealer to anyone. I went in and out with my car. I would recommend this Kia dealer to anyone. More

Always good service friendly people. I can call them up any time and they will find away to fit me in I can call them up any time and they will find away to fit me in More

The service man Jerry was excellent. He always text me kept in touch with me letting me know what was going on with my car. It took time because I had a auto warranty so he had to call t He always text me kept in touch with me letting me know what was going on with my car. It took time because I had a auto warranty so he had to call to make sure it was covered and he did all that and it was excellent thank you very much, Jeury More

Shottenkirk KIA has consistently provided us with superior service. Scheduled appointment online which was very easy. When I brought my car in, I was promptly greeted outside. Service representative superior service. Scheduled appointment online which was very easy. When I brought my car in, I was promptly greeted outside. Service representative ( Travis I believe) was professional, thorough and courteous. I was provided a courtesy shuttle to Brazos Town center while my car was being serviced. The young gentleman that drove me provided the same excellent service. He even offered to help me with my packages that I purchased. That was the cherry on top. More

I purchased my KIA Soul! from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and his team provide excellent customer service. More

Listened to what I wanted and provided what matched my expectation with the car and the numbers expectation with the car and the numbers More

Great service and friendly staff. Our sales person went to another dealership to obtain the auto we purchased. Our sales person went to another dealership to obtain the auto we purchased. More

Consistently good service with a polite and caring service staff. The price for service is reasonable. service staff. The price for service is reasonable. More