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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
658 Reviews

658 Reviews of Shottenkirk Ford Jasper - Service Center

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September 08, 2024

Work was completed fast and efficiently. Communication was clear and direct. Recall work was able to be performed during the same slot as the scheduled maintenance work. More

by WILDER.DEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Shottenkirk Ford Jasper responded

DEAN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 08, 2024

Kara Jordan was very helpful with a recall on my 2024 mustang. She told me how long it should take and she was right on the money. Thanks Kara More

by JEFFRASBERRY
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 07, 2024

Jerry was very professional, he explained the process. I had oil change and tire rotation. It took about an hour and I was back in my car. It was easy to schedule for next day service. He checked when my More

by K247K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 07, 2024

Kara is attentive and communicates very well. She has a great personality, and is professional and knowledgeable. More

by CLAYCARVER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
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Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

September 06, 2024

Completed recall work in the timeline quoted. Called me with questions regarding issues reported and responsive in communication. More

by Dan_M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

Dan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 06, 2024

Great customer service. I will be back to have my truck serviced again. Thank you More

by ADAM1852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Shottenkirk Ford Jasper responded

ADAM, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 05, 2024

Great staff, they are always helpful, friendly and courteous. Always use them for my service needs. More

by RACHELHOLAWAY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Shottenkirk Ford Jasper responded

RACHEL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 04, 2024

Everything was done and taken care of in timely manner. Thank you for your assistance More

by NYFARHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

September 03, 2024

They solved my issue, but they needed a little help from me to call The Ford Company itself to get the ball rolling...... More

by PATTYSTACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renold Bridgemohan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

September 01, 2024

I have all three of our vehicles serviced here. Service is great as usual.Very Friendly. More

by WOODALL.FARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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