Shottenkirk Ford Jasper - Service Center

Polite, efficient work. I would recommend Taylor.I will be back at Shottenkirk for my next review. I would recommend Taylor.I will be back at Shottenkirk for my next review. More

The service department was professional, friendly and helpful. I had several questions concerning my F-150 and Rocky Mahan, my service advisor, provided complete and thorough answers. Service was effic helpful. I had several questions concerning my F-150 and Rocky Mahan, my service advisor, provided complete and thorough answers. Service was efficient and completed in a timely manner. More

Great service by sales. Business office and service department. Did a great job on ceramic detail Business office and service department. Did a great job on ceramic detail More

The service team at Shottenkirk Jasper is the best ! Trust them with all of my services! Trust them with all of my services! More

They do not do what they say they will do. ,Suppose to have it all cleaned up from a 10 day trip out west, my wife and I go pick it up, it's smokes all the way to Blairsville, the dipstick i ,Suppose to have it all cleaned up from a 10 day trip out west, my wife and I go pick it up, it's smokes all the way to Blairsville, the dipstick in the oil was 6 inches approximately left sticking up, blew oil all over my 2022 Ford raptor. I tell them, they come pick ot up, keep it for 2 days, bring it back, still not cleaned up, oil still under the truck, on part of the dipstick, oil on bolt heads, oil on the undercarriage, oil on the bumper, tail pipes. trailer hitch, very unprofessional, I was very upset after promises from the sales department. They said they would mail me a check to have it cleaned up by whom I wanted, Shottenkirk Ford lost my respect , More

Not a five as I was led to believe that I might have to leave the car for a few days, due to a 24-48 hr delay as service was so busy, and then I got a call an hour and a half after leaving the car that the leave the car for a few days, due to a 24-48 hr delay as service was so busy, and then I got a call an hour and a half after leaving the car that the problem was diagnosed and could be ready soon. I would have waited for the car if I'd known it would only take 2-3 hours( I live 45 minutes away). I had to therefore make arrangements for a pick up that day, and then a ride back the next day. More

Jerry was great, kept me informed. From the beginning he told me what would be done and when. From the beginning he told me what would be done and when. More

They diagnosed my warranty issue quickly, ordered the replacement part, and had installed and back to me in 2 days. Much better customer service than where I purchased the vehicle. replacement part, and had installed and back to me in 2 days. Much better customer service than where I purchased the vehicle. More

Great service and effort to identify a solution that has worked well so far. Possibly saving me $1200. worked well so far. Possibly saving me $1200. More

I’ve been a Ford customer for as long as I can remember and I have never been treated as nice as I did at your dealership, especially Kara, I’m giving her 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟, she was amazing, treated and I have never been treated as nice as I did at your dealership, especially Kara, I’m giving her 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟, she was amazing, treated me like a VIP, I also have a Range Rover when I take it to get service at the dealer they don't even get close to the treatment I got from Kara, Kara you are the Best More